Amberjae Harvey

• Educated potential pet owners on animal care, nutrition, and disease management.
• Cleaned and disinfected kennels to provide an overall sanitary and comfortable environment for the animals.
• Monitored animals for any behavioral and health issues
• Provided veterinarians with the proper tools to help diagnose unwell animals (collecting stool samples, urine samples, taking pictures of wounds)

As a Lead, my responsibilities include:

• Training/on-boarding new staff
• Helping out in areas where I'm needed (cleaning, handling, etc.)
• Answering any questions staff may have about SOPs
• Signing off on sensitive paperwork and sending emails
• Listening to any concerns my colleagues may have about the workload and try my best to accommodate where I can ( find replacements for broken cleaning supplies, organize desk supplies for easy use, etc.)

• Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
• Observed health code regulations and internal policies for cleaning and sanitizing.
• Processed sales transactions for cash, debit, and credit purchases.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Upheld a calm demeanor during busy customer hours while remaining efficient