Kimberly Patterson
Phenix City,AL
Overview
8
8
years of professional experience
Work History
Lead Animal Care Technician
Paws Humane Society
Columbus, Georgia
02.2025 - Current
- Assists with daily animal care routines, ensuring health and well-being of shelter animals.
- Administers medications and treatments under veterinary supervision to promote recovery and wellness.
- Conducts behavioral assessments to identify training needs and improve animal adoption rates.
- Maintains cleanliness of animal habitats, adhering to safety protocols and hygiene standards.
Assistant Manager
Columbus Boarding and Training
Columbus Georgia
05.2024 - 02.2025
- Coordinated daily activities and schedules to ensure efficient workflow.
- Resolved customer inquiries efficiently, enhancing overall client experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
IT Field Technician
Virtucom
Columbus, GA
01.2022 - 05.2024
- Diagnosed and resolved hardware and software issues for clients on-site.
- Installed, configured, and maintained network systems and telecommunications equipment.
- Provided technical support and training to end-users on various IT technologies.
- Collaborated with cross-functional teams to implement IT solutions that improved client operations.
Teachers Assistant and Independent Researcher
Bradley Observatory
Decatur, GA
08.2019 - 05.2020
- Assisted educators in preparing instructional materials and classroom resources.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Analyzed astronomical data using advanced software tools to derive meaningful insights.
- Gathered and organized information for research purposes.
Server
Outback Steakhouse
Columbus, GA
06.2018 - 09.2018
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Oversaw daily operations during peak hours, maintaining high service standards and guest engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Astrophysics
Agnes Scott College
Decatur, GA05-2020
Skills
- Pet handling
- Customer service and assistance
- Safety protocols and procedures
- Kind customer engagement
- Client communication
- Problem-solving
Timeline
Lead Animal Care Technician
Paws Humane Society
02.2025 - Current
Assistant Manager
Columbus Boarding and Training
05.2024 - 02.2025
IT Field Technician
Virtucom
01.2022 - 05.2024
Teachers Assistant and Independent Researcher
Bradley Observatory
08.2019 - 05.2020
Server
Outback Steakhouse
06.2018 - 09.2018
Bachelor of Science - Astrophysics
Agnes Scott College