Amber Joy Flores
Oceanside,CA
Summary
Dynamic professional with a proven track record at Tea Monks Carlsbad, enhancing customer loyalty through exceptional communication and guest relations. Skilled in program planning and emergency response, with a creative and flexible approach. Successfully increased library engagement by 20% through community outreach initiatives. Dedicated to teamwork and collaboration, and driving positive outcomes across diverse environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Boba Barista
Tea Monks Carlsbad
08.2023 - Current
- Handles POS system to accurately enter orders and process payments.
- Makes and serves brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommends products based on solid understanding of individual customer needs and preferences.
- Maintains regular and consistent attendance and punctuality.
- Cleans and operates espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Helps management keep adequate supply on hand by notifying of shortages.
International Humanitarian Aide Worker
One Jeremiah Ministries
05.2023 - 06.2023
- Supported Vacation Bible School (VBS) by helping with organization and planning.
- Built relationships with local village leaders for successful partnerships.
- Directed a women's ministry program.
- Supported a school for youth by grading tests and managing graduation.
- Sourced metal to meet the facility construction need for desks.
- Led the team in prayer, spoke publicly, and drove one-on-one discussions.
- Used strong interpersonal communication skills to convey information to others despite language barriers
Library Volunteer
Patrick J. Carney Library
05.2022 - 07.2022
- Processed new library collections, accurately cataloging and indexing materials.
- Greeted visitors, answered questions, and managed the set up for summer reading programs.
- Created displays to promote library materials and services.
- Increased library engagement through public engagement and activity schemes.
- Provided assistance and support to staff in regard to facility safety and regulation.
Coaching Assistant
Coach Heidi
05.2021 - 05.2022
- Developed relationships with clients to provide ongoing participation.
- Explained and demonstrated basic tennis techniques to entry-level members.
- Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
- Developed strong relationship with players to assist in reaching goals and building rapport.
- Coached established tennis players in advanced game techniques and competition strategies.
Education
Associate of Arts - Global Health
Miracosta College
Oceanside, CA05-2026
Associate of Arts - Social Studies
Miracosta College
Oceanside, CA05-2026
Associate of Arts - Anthropology
Miracosta College
Oceanside, CA05-2026
Associate of Arts - French
Miracosta College
Oceanside, CA05-2026
High School Diploma -
Tri City Christian School
OceansideSkills
- Community Outreach
- Creativity and Flexibility
- Teamwork and Collaboration
- Program Planning
- Cataloging and Shelving
- Emergency Response
Languages
English
Tagalog
ASL
French
Certification
- Certified First Aid CPR AED Heartsaver, [American Heart Association] - [10/17/21-10/2023)
Timeline
Boba Barista
Tea Monks Carlsbad
08.2023 - Current
International Humanitarian Aide Worker
One Jeremiah Ministries
05.2023 - 06.2023
Library Volunteer
Patrick J. Carney Library
05.2022 - 07.2022
Coaching Assistant
Coach Heidi
05.2021 - 05.2022
Associate of Arts - Global Health
Miracosta College
Associate of Arts - Social Studies
Miracosta College
Associate of Arts - Anthropology
Miracosta College
Associate of Arts - French
Miracosta College
High School Diploma -
Tri City Christian School