Amberlee Morales

Weslaco,TX

Summary

Highly personable, driven and team-oriented

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

years of professional experience

Work History

Provider Assistant Pay Rate: $11hr

Pas Home Health

Weslaco, TX

10.2023 - Current

Utilized effective research, extensive study and active questioning skills to maintain working knowledge of medical terminology, diseases and medical procedures.
Assisted in coordinating care between various healthcare providers involved in a case.
Generated reports summarizing patient activity within the provider's office.
Completed paperwork related to new patient admissions.
Collaborated with healthcare teams to ensure quality patient care was provided in a timely manner.

Provider Assistant Pay Rate: $10.50hr

Guadalupe HomeHealth

Pharr, TX

04.2021 - 01.2022

Utilized effective research, extensive study and active questioning skills to maintain working knowledge of medical terminology, diseases and medical procedures.
Assisted in coordinating care between various healthcare providers involved in a case.
Generated reports summarizing patient activity within the provider's office.
Collaborated with healthcare teams to ensure quality patient care was provided in a timely manner.

Sales Associate Pay Rate: $11hr

Cricket Mobile Link

Manitowoc, WI

02.2018 - 04.2020

Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Developed trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Assessed customer needs to provide assistance and information on product features.
Built and maintained relationships with peers and upper management to drive team success.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Collected payments and provided accurate change.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Trained new team members in cash register operation, stock procedures, and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed credit card transactions quickly and securely.
Processed transactions using a point-of-sale system.
Developed promotional strategies to increase sales volume.
Collaborated with management teams to develop innovative marketing strategies.
Maintained cleanliness of store environment including floors, windows, displays.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Assisted customers in selecting products, providing excellent service.

Education

Psja North Early College High School