Amber Leigh Hughes
Williamsburg,VA
Summary
Experienced clinical nurse manager with over 10 years of leadership in healthcare teams. Proficient in developing and executing strategic initiatives to enhance operational efficiency and staff performance. Demonstrated success in creating a collaborative work environment and achieving high patient satisfaction scores. Seeking a challenging opportunity to utilize expertise in healthcare management and drive positive outcomes for patients and staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Nursing
Williamsburg Landing
Williamsburg, VA
10.2024 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Identified department issues to recommend corrective actions.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Established new policies and updated existing policies to improve standard of care for patients.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Contributed to organizational strategic planning efforts by providing insights on nursing best practices, workforce development issues, and healthcare trends affecting service delivery models.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Ordered all pharmacy supplies and kept check on inventory levels.
INFECTION PREVENTIONIST
THE CHESAPEAKE RETIREMENT COMMUNITY
Newport News, VA
07.2024 - 09.2024
- -Infection Control Program Development: Design and execute comprehensive infection prevention strategies tailored to the unique needs of long-term care facilities. This includes creating policies and procedures that align with current CDC guidelines and local health regulations.
- - Surveillance and Monitoring: Conduct regular surveillance of infection trends and outbreaks, utilizing data analysis to identify patterns and implement corrective measures. Maintain accurate records and reports to track progress and compliance.
- - Education and Training: Lead ongoing education and training sessions for healthcare staff, residents, and families to promote awareness and adherence to infection control practices. Develop user-friendly educational materials to enhance understanding and engagement.
- - Collaboration and Communication: Work closely with interdisciplinary teams, including physicians, nurses, and administrative staff, to foster a culture of safety and quality care. Serve as a liaison with local health departments and other public health entities.
- - Quality Improvement Initiatives: Participate in quality improvement projects and committees to enhance infection prevention practices and outcomes. Utilize performance metrics and feedback to drive continuous improvement.
- - Emergency Preparedness: Develop and implement emergency response plans for infectious disease outbreaks, ensuring readiness and effective management of potential crises.
- Skills and Qualifications:
- - Registered Nurse (RN) license in good standing
- - Infection Preventionist Specialized Training-IPCO EXP 8/22/2027
- - Strong analytical skills with proficiency in data collection and interpretation
- - Excellent communication and leadership abilities
- - In-depth knowledge of infection control standards, regulations, and guidelines
BRANCH DIRECTOR/ADMISSIONS RN/WEEKEND ON CALL RN/CLINICAL TRAINER
ENHABIT HOME HEALTH AND HOSPICE
Williamsburg, VA
06.2022 - 09.2024
- Supervise day to day office and clinical operations
- Acts as clinical and administrative resource for staff
- Provides orientation, training, or in services to new hires and the care team to assure the quality and appropriateness of care provided, on-site visits and competencies
- Promotes patient, family, and staff satisfaction through interactions and ability to facilitate solutions
- Facilitates the audit process for clinical and billing purposes to improve the efficient delivery of client care and to assure appropriate reimbursement for services rendered
- Analyze and evaluate staffing and assign and direct staffing changes based on independent judgement
- Develop and implement the plan of care in cooperation with the interdisciplinary team
- Provide direct care and nursing intervention as dictated by physician order, patient need and the plan of care
- Provide emergency triage via telephone and on-site visits to meet patient symptom management needs
PATIENT CARE COORDINATOR
INTREPID USA
Newport News, VA
04.2019 - 06.2022
- Analyze and evaluate staffing and assign and direct staffing changes based on independent judgement
- Supervise day to day clinical activities and employees ensuring, continuity, and high-quality, cost-effective care including but not limited to
- Ensuring compliance with policies and procedures
- Implementing corrective and or disciplinary actions
- Adjusting schedules as appropriate
- Acts as clinical and administrative resource for staff
- Applies effective principles of leadership in coordinating daily activities and promoting good working relationships among all members of the team
- Promotes patient, family, and staff satisfaction through interactions and ability to facilitate solutions
- Provides orientation, training, or in services to new hires and the care team to assure the quality and appropriateness of care provided, on-site visits and competencies
- Facilitates the audit process for clinical and billing purposes to improve the efficient delivery of client care and to assure appropriate reimbursement for services rendered
- Participates and assists in the data collection, analysis, and reporting essential for the QAPI Program
- Triages patient care requests or concerns, assigns staff to address and ensures that visits are made as needed
ASSISTANT DIRECTOR OF NURSING
CONTINUUM PEDIATRIC NURSING
Chesapeake, VA
03.2018 - 04.2019
- Manage assigned pediatric private duty nursing cases, to include responsibility as direct report for all nurses assigned to cases, ensuring clinical competence of said nurses and the maintenance of quality care overall.
- Perform the initial nursing assessment and re-evaluate the patient’s needs and progress on a regular basis.
- Develop a plan of care under doctor’s orders.
- Counsel and instruct patient/family in initial set up and administration of home care services and provide ongoing monitoring.
- Provide skilled nursing care to home health patient.
- Educate patients and caregivers on disease process, medications, plan of care, and individualized treatment plans.
- Perform on site supervisory and teaching visits for the evaluation of professional and para-professional staff on assigned cases.
- Monitor clinical records for complete and accurate documentation and adherence to policy.
REGISTERED NURSE CASE MANAGER
AMEDISYS HOME HEALTH
Hampton, VA
10.2017 - 03.2018
- Perform the initial home care patient visit and re-evaluate the patient’s needs and progress on a regular basis.
- Initiate the plan of care under doctor’s orders.
- Perform admission, transfer, re-certification, resumption of care, and discharge for the home health patient.
- Provide skilled nursing care to home health patient.
- Educate patients and caregivers on disease process, medications, plan of care, and individualized treatment plans.
- Supervise LPNs and HHA’s.
- Coordinate patient’s care with physicians and other care team members.
ACUTE REGISTERED NURSE, CLINICAL COORDINATOR
DAVITA
Portsmouth, VA
12.2016 - 09.2017
- Supervise and perform direct patient care including but not limited to taking and monitoring vital signs, initiation and termination of dialysis, documentation, physical assessment of patients and patient treatments, taking and transcription of physician’s orders, drawing and documentation of ordered laboratory work
- Communicate pre/post treatment through appropriate reporting process to the hospital primary RN/Staff
- Analyze patient assessments, laboratory data and, when concerns are noted, bring issues to the attention of the physician
- Communicate all emergencies, patient life-threatening complications and related incidents to supervisor, hospital staff, and the patient’s physician
- Assess patient and family learning readiness and provides appropriate information on renal disease, prescribed dialysis treatment and medical regimen and its impact on the patient’s state of health and well-being
- Instruct patients on pre- and post-dialysis care
- Administer patient quality care in a considerate, respectful manner
- Interact with hospital partners in a collaborative, respectful manner to ensure quality patient care
- Review essential quality assurance markers of care delivered and assist Acute Facility Administrator with QA review and reporting
- Assist Acute Facility Administrator with completion of annual mandatory in-services, compliance, and competencies
REGISTERED NURSE CASE MANAGER
INTREPID HOSPICE
Virginia Beach, VA
03.2016 - 12.2016
- Perform comprehensive physical assessments on patients
- Develop and implement the plan of care in cooperation with the interdisciplinary team
- Provide direct care and nursing intervention as dictated by physician order, patient need and the plan of care
- Assess patients referred for care and perform the admission process
- Initiate and maintain communication with attending physicians
- Supervise services/care performed by the hospice aide/CNA
- Provide and document appropriate patient/family/caregiver teaching and instruction
- Record clinical finding and services in the medical record
- Initiate and complete all paperwork required for patient admission certification and re-certification
- Initiate and maintain communication with all disciplines relative to patient/family care needs
- Coordinate all patient care activities including ordering/obtaining DME, medications, and supplies as indicated in the plan of care
REGISTERED NURSE CASE MANAGER
HOSPICE COMMUNITY CARE
Newport News, VA
07.2015 - 03.2016
- Perform comprehensive physical assessments on patients
- Develop and implement the plan of care in cooperation with the interdisciplinary team
- Provide direct care and nursing intervention as dictated by physician order, patient need and the plan of care
- Assess patients referred for care and perform the admission process
- Initiate and maintain communication with attending physicians
- Supervise services/care performed by the hospice aide/CAN
- Provide and document appropriate patient/family/caregiver teaching and instruction
- Record clinical finding and services in the medical record
- Initiate and complete all paperwork required for patient admission certification and re-certification
- Initiate and maintain communication with all disciplines relative to patient/family care needs
- Coordinate all patient care activities including ordering/obtaining DME, medications, and supplies as indicated in the plan of care
REGISTERED NURSE – CHARGE NURSE
LAKE PRINCE WOODS
Suffolk, VA
04.2015 - 07.2015
- Care for patients in the Skilled Care Unit
- Close monitoring of vital signs and specific patient conditions
- Report changes in patient condition to appropriate providers
- Medication administration and management
- Oversee LPNs and CNAs during shift
- Coordinate patient care with other specialties within the facility
REGISTERED NURSE
CONTINUUM PEDIATRIC NURSING
Chesapeake, VA
08.2014 - 06.2015
- Care for children with special needs
- Medication administration
- G-tube care
- Tube feedings
REGISTERED NURSE
FAMILY FIRST HOME CARE
Suffolk, VA
03.2015 - 05.2015
- Complete initial assessment of patient and family to determine home care needs
- Regularly re-evaluate patient needs
- Initiate the plan of care and make necessary revisions as patient status and needs change
- Prepare clinical notes and other insurance related forms
REGISTERED NURSE
SENTARA HEALTHCARE
Norfolk, VA
12.2014 - 03.2015
- Care for patients in the Progressive Care Unit
- Close monitoring of vital signs, EKG rhythm, and lab results
- Report changes in patient condition to appropriate providers
- Medication administration and management
CARDIOVASCULAR TECHNOLOGIST
COMMONWEALTH VASCULAR INSTITUTE
Suffolk, VA
02.2012 - 01.2013
- Assist physician with interventional vascular lab procedures
- Pre-op and Post-op patient care
- Wound care, medication administration, patient teaching
Education
Associate of Applied Science - Health Science – Registered Nursing
ECPI University – School of Health Science, Medical Careers Institute
Newport News, VA2014
Invasive Cardiovascular Technology Diploma -
Sentara School of Health Professions
Chesapeake, VA2007
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Staff recruitment and retention
- Budget management
- Clinical operations management
- Critical thinking
- Clinical documentation
- Multidisciplinary team collaboration
- Case management
- Quality assurance
- Patient advocacy
- Patient education and counseling
Certification
- Registered Nurse
- License number 0001253205
- Expires 01/31/2027
Accomplishments
Infection Prevention Control Officer
Timeline
Director of Nursing
Williamsburg Landing
10.2024 - Current
INFECTION PREVENTIONIST
THE CHESAPEAKE RETIREMENT COMMUNITY
07.2024 - 09.2024
BRANCH DIRECTOR/ADMISSIONS RN/WEEKEND ON CALL RN/CLINICAL TRAINER
ENHABIT HOME HEALTH AND HOSPICE
06.2022 - 09.2024
PATIENT CARE COORDINATOR
INTREPID USA
04.2019 - 06.2022
ASSISTANT DIRECTOR OF NURSING
CONTINUUM PEDIATRIC NURSING
03.2018 - 04.2019
REGISTERED NURSE CASE MANAGER
AMEDISYS HOME HEALTH
10.2017 - 03.2018
ACUTE REGISTERED NURSE, CLINICAL COORDINATOR
DAVITA
12.2016 - 09.2017
REGISTERED NURSE CASE MANAGER
INTREPID HOSPICE
03.2016 - 12.2016
REGISTERED NURSE CASE MANAGER
HOSPICE COMMUNITY CARE
07.2015 - 03.2016
REGISTERED NURSE – CHARGE NURSE
LAKE PRINCE WOODS
04.2015 - 07.2015
REGISTERED NURSE
FAMILY FIRST HOME CARE
03.2015 - 05.2015
REGISTERED NURSE
SENTARA HEALTHCARE
12.2014 - 03.2015
REGISTERED NURSE
CONTINUUM PEDIATRIC NURSING
08.2014 - 06.2015
CARDIOVASCULAR TECHNOLOGIST
COMMONWEALTH VASCULAR INSTITUTE
02.2012 - 01.2013
Associate of Applied Science - Health Science – Registered Nursing
ECPI University – School of Health Science, Medical Careers Institute
Invasive Cardiovascular Technology Diploma -
Sentara School of Health Professions