Education Coordinator and MSW Intern with hands-on experience supporting diverse clients through community resources and programs. Successfully contributed to creating supportive environments by assisting in case management and client advocacy. Demonstrated empathy and effective communication skills in client interactions and team collaborations.
Overview
2
2
years of professional experience
Work History
Education Coordinator
Gulf Coast Children's Advocacy Center
Panama City, FL
09.2024 - Current
Collaborated with teachers to address student needs and improve academic performance.
Facilitated communication between educators, students, and parents regarding the Student Wraparound Achievement Team (SWAT) and responsibilities.
Assessed family needs and coordinated appropriate resources for effective service delivery.
Conducted follow-ups to evaluate service effectiveness and identify areas for improvement.
Maintained accurate documentation on all 15 cases, ensuring compliance with regulations and confidentiality requirements.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Administrative Professional
Life Management Center
Panama City, FL
04.2024 - 09.2024
Established partnerships with healthcare providers to enhance referral processes for individuals seeking treatment services for substance abuse.
Coordinated scheduling and appointment management for staff and clients in 4 programs.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Implemented administrative procedures that improved workflow efficiency within departments.
Supported crisis intervention efforts by employing de-escalation techniques and active listening skills.
Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
Education Coordinator at College of Allied Health Sciences, Henry Jackson Foundation, JBSAEducation Coordinator at College of Allied Health Sciences, Henry Jackson Foundation, JBSA