Amberly Adams

Glenelg,MD

Summary

Dynamic and results-oriented professional with a proven track record at Engineered Piping Products. Excelled in office administration and customer relations, enhancing document organization and fostering positive relationships. Demonstrated meticulous attention to detail and strong problem-solving skills, significantly improving data management and client satisfaction.

Overview

years of professional experience

Work History

Administrative Assistant

Engineered Piping Products

08.2000 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Teacher

Howard County Public Schools

08.1998 - 06.2000

Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Bachelors In Science - Health And Wellness

Towson University, Baltimore, MD

06.1998

Skills

Customer service
Data entry
Computer skills
Office administration
Time management
File organization
Customer and client relations
Clerical support
Critical thinking
Strong problem solver
Scheduling
Office management
Professional communication

Scheduling and calendar management
Dedicated team player
Appointment scheduling
Recordkeeping
Verbal communication
Data organization
Deadline oriented
Professional and mature
Invoice processing
Relationship building
Meticulous attention to detail
Resourceful
Event coordination

Timeline

Administrative Assistant - Engineered Piping Products

08.2000 - Current

Teacher - Howard County Public Schools

08.1998 - 06.2000

Towson University - Bachelors In Science , Health And Wellness