Amberly Perkins
Crowley ,TX
Summary
Results-oriented Inside Sales Representative with track record of determining and meeting customer needs. Background in call center and work from home environment; working both inbound and outbound initiatives. Outstanding performance in call completions and meeting goals, multiple time top seller within my first full year in sales .
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Nextlink Internet
Hudson Oaks, TX
08.2021 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Created and updated customer accounts with relevant information.
- Used CRM software to maintain detailed contact logs and account records.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
- Managed daily MMR for closed sales and commission tracking.
- Collected information on sales and service issues to coordinate team-wide resolutions.
Inside Sales Administrative Assistant
Nextlink Internet
Hudson Oaks, TX
04.2021 - 08.2021
- Maintained account information accuracy by communicating frequently with the sales team and management.
- Answered customers' questions regarding products and pricing.
- Managed friendly and professional customer interactions.
- Monitored Inside Sales Representatives daily ticket queue for timely response times and account accuracy.
- Maintained account information accuracy by communicating frequently with salesmen and management.
- Created and updated customer accounts with relevant information.
- Used CRM software to maintain detailed contact logs and account records.
- Wrote sales contracts for orders obtained and submitted orders for processing.
Staffing Recruiter
Elwood Staffing
11.2018 - 03.2019
- Performing a daily variety of tasks for the recruiting team to ensure the most seamless processes in customer satisfaction and business growth
- Successfully achieved 60% increase in number of employee hours worked
- Assist in hiring, onboarding & training new hires & interns
- Presentation/Project Development & Execution
- Demonstrate excellent customer service to both clients and applicants
- Maintain constant contact with all clients and assure all orders were met in a timely manner
- Maintain a working list of available applicants and positions available at all times
- Applicant interviews for determining facility placement based on fit
- Perform US Diagnostics Drug Screens and document outcome
- Make phone calls to applicants to confirm a day and time of interviews
- Performance plan review and termination of Elwood Employees.
Office Manager/Admin
TK’s Maintenance & Remodeling
05.2014 - 12.2020
- Supporting Owner and project team in creating new leads and processes, timely execution of customer needs,
- Quickbooks Self Employed
- Budget and expense management
- Marketing and promotional Item management
- Social Media Updates & Marketing, Lead Generation
- Travel & Expense and Calendar Management
- Contractor hiring and management
Education
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Azle High School
Skills
- Multiple time TOP SELLER!
- Cross-Selling and Upselling
- Customer Service
- Lead Qualification
- Disciplinary Procedures
- Verbal and Written Communication
- Overcoming Objections
- Rate Negotiations
Timeline
Inside Sales Representative
Nextlink Internet
08.2021 - Current
Inside Sales Administrative Assistant
Nextlink Internet
04.2021 - 08.2021
Staffing Recruiter
Elwood Staffing
11.2018 - 03.2019
Office Manager/Admin
TK’s Maintenance & Remodeling
05.2014 - 12.2020
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Azle High School