Amberlynn Kelley
Murrieta
Summary
Dynamic and results-driven professional with a strong background in hospitality and recreation, notably at Westmont Living. Proven leadership and safety awareness skills enhance team performance and guest satisfaction. Recognized for developing innovative training methods and fostering a positive environment, ensuring exceptional service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Recreation Attendant
MCCS Camp Pendleton- Paige Field House
09.2024 - Current
- Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.
- Developed innovative solutions for improving overall operational efficiency while maintaining quality standards for guests' experiences.
Front of House Manager
Westmont Living
09.2022 - 08.2024
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Lead Server Trainer
Westmont Living
06.2022 - 09.2022
- Increased staff retention through effective communication and fostering a positive work environment.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
Server
Westmont Living
02.2022 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Adolescent Psychology
Palomar College
San Marcos, CA04-2026
High School Diploma -
Rancho Verde High School
Moreno Valley, CA06-2020
Skills
- Patience and empathy
- Team player attitude
- Leadership qualities
- Safety awareness
Timeline
Recreation Attendant
MCCS Camp Pendleton- Paige Field House
09.2024 - Current
Front of House Manager
Westmont Living
09.2022 - 08.2024
Lead Server Trainer
Westmont Living
06.2022 - 09.2022
Server
Westmont Living
02.2022 - 06.2022
No Degree - Adolescent Psychology
Palomar College
High School Diploma -
Rancho Verde High School
Similar Profiles
Bryana Ofaire-SmithBryana Ofaire-Smith
Child Development Assistant at MCCS Camp PendletonChild Development Assistant at MCCS Camp Pendleton
Devin DanielsDevin Daniels
Custodian at MCCS Camp PendletonCustodian at MCCS Camp Pendleton
Charlie RamirezCharlie Ramirez
Maintenance Worker at MCCS -Camp PendletonMaintenance Worker at MCCS -Camp Pendleton
Ariana JulianAriana Julian
Crew Member at Round Table Pizza, IncCrew Member at Round Table Pizza, Inc
Gabriella RomeroGabriella Romero
Surgery Scheduler, MA, Phlebotomist at United Medical DoctorsSurgery Scheduler, MA, Phlebotomist at United Medical Doctors