Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Amber Renee Watkins

Richmond,VA

Summary

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment with a strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication, I will be bringing ten years of valuable expertise to your company.

Overview

9
9
years of professional experience

Work History

Project Manager

Capital One
06.2023 - 04.2024
  • Managed projects from procurement to commission.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Provided detailed project status updates to stakeholders and executive management.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Agile Scrum Master

Capital One
03.2022 - 06.2023
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Evangelized agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.

Associate Manager

Capital One
02.2019 - 03.2022
  • Remedied issues and conflicts among workers using negotiation and active listening.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
  • Streamlined processes for increased efficiency and cost savings within the department.
  • Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
  • Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
  • Mentored junior team members, contributing to their professional growth and skill development.

Floor Supervisor

Capital One
09.2015 - 02.2019
  • Monitored production levels and implemented measures to increase output.
  • Increased repeat business through exceptional customer service skills that cultivated long-term buyer relationships.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.

Education

Cosmetology Education

Empire Beauty School - Richmond, VA
Richmond, VA
01.2014

Skills

  • Project Management

  • Project Planning

  • Project planning and development

  • Project Scheduling

  • Schedule Management

  • Strategic Planning

  • Project tracking

Timeline

Project Manager

Capital One
06.2023 - 04.2024

Agile Scrum Master

Capital One
03.2022 - 06.2023

Associate Manager

Capital One
02.2019 - 03.2022

Floor Supervisor

Capital One
09.2015 - 02.2019

Cosmetology Education

Empire Beauty School - Richmond, VA

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Amber Renee Watkins