Ambra Graham
St Louis,MO
Summary
Experienced Salon Owner adept at managing and operating thriving beauty salons. Demonstrated strengths in team leadership, business development, client relationship management, and trend awareness. Proven track record of implementing innovative marketing strategies to greatly enhance customer retention and satisfaction. Highly transferable skills applicable to diverse work settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Salon Owner/Master Stylist
Allure Beauty Lounge
Saint Louis, MO
06.2011 - Current
- Developed and implemented a comprehensive salon business plan to guide operations, marketing and financial decisions.
- Created service menus, pricing strategies, and promotional campaigns to attract new customers and retain existing ones.
- Trained staff on customer service procedures, product knowledge, safety protocols and sanitation standards.
- Maintained accurate records of client appointments, inventory levels, sales transactions, employee hours worked and other data related to the salon's operations.
- Ordered supplies such as shampoo, conditioner, styling products and tools from vendors at competitive prices.
- Inspected equipment regularly to make sure it is in proper working order.
- Oversaw the daily activities of the salon including resolving customer complaints in a timely manner.
- Established relationships with local businesses to promote cross-marketing opportunities for mutual benefit.
- Implemented an online booking system that allows clients to book appointments 24 and 7 without having to call the salon directly.
- Organized special events such as hair shows or fashion shows featuring the work of stylists employed at the salon.
- Managed payroll processing and benefits administration for all employees.
Cosmetology Instructor
Grabber School of Hair Design
Saint Louis, MO
05.2022 - 07.2023
- Evaluated student performance through written tests and practical assignments.
- Supervised clinical experiences in the college salon or spa setting.
- Mentored students as they practiced their newly acquired skills on clients in the salon and spa environment.
- Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
- Assessed student progress by providing feedback on technique accuracy during practical assessments.
- Conducted regular meetings with industry professionals to stay abreast of current trends in cosmetology practices.
- Ensured safety protocols were followed throughout all classes.
- Reviewed state board regulations related to licensure requirements for cosmetologists.
- Demonstrated technical skills in cutting, coloring, perming, and styling hair.
- Created lesson plans that included lectures, demonstrations, hands-on practice sessions, and field trips.
- Developed modern curriculum based on current hairstyle, nail and skin care trends.
Lanza Healing Artist
Lanza Healing Haircare
Santa Monica, CA
05.2016 - 12.2018
- Facilitated regional and national training sessions for industry professionals to enhance their skills in color theory and application, product knowledge, and textured hair care.
- Trade show platform educator/demonstrations
- Provided guidance and technical assistance to other artists when needed.
Education
Bachelor of Science - Health Management-Exercise Science
Southeast Missouri State University
Cape Girardeau, MO05-2009
Skills
- Planning and execution
- Staffing
- Business growth and retention
- Supervisory abilities
- Hand and power tools
- Financial Administration
- Business Management
- Creativity
- Strategic Planning
- Time Management
- Decision-Making
- Team Collaboration
- Brand Promotion
- Product Sales
- Social Media Marketing
- Interpersonal Communication
Affiliations
- New York Fashion Week Stylist
- Lanza Healing Artist
- Vocalist- The Remedy Band
Certification
- Licensed Cosmetologist in Missouri, Texas and Arizona
Websites
References
References available upon request.
Timeline
Cosmetology Instructor
Grabber School of Hair Design
05.2022 - 07.2023
Lanza Healing Artist
Lanza Healing Haircare
05.2016 - 12.2018
Salon Owner/Master Stylist
Allure Beauty Lounge
06.2011 - Current
- Licensed Cosmetologist in Missouri, Texas and Arizona
Bachelor of Science - Health Management-Exercise Science
Southeast Missouri State University
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