Linda Gist
Flintstone
Summary
As a visionary Salon Owner and Master Stylist at Styled by Linda Gist, I leveraged my artistic flair and strategic planning to significantly enhance salon operations and client satisfaction. My leadership not only fostered a culture of teamwork and innovation but also drove business growth, with a notable increase in client retention. Skilled in both hair styling techniques and effective communication, I ensured a welcoming, inclusive atmosphere that attracted a diverse clientele.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Salon Owner/Master Stylist
Styled by Linda Gist
04.2005 - 12.2024
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
- Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Oversaw daily salon operations and performed general salon tasks.
- Maintained staff records and work schedules.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Cultivated positive relationships with suppliers, negotiating favorable terms for product purchasing and delivery schedules.
- Enhanced team productivity by streamlining appointment booking procedures using modern scheduling software.
- Mentored salon staff through regular training sessions and performance evaluations, fostering professional growth.
- Established a positive work environment through open communication channels, fostering strong teamwork among staff members.
- Optimized salon layout for increased efficiency, promoting smooth workflows and improved service quality.
- Oversaw the maintenance of salon equipment to ensure optimal functionality while minimizing downtime due to repairs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Maintained detailed client records to track preferences, providing personalized experiences during each visit.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Collaborated with local businesses for cross-promotions, increasing brand visibility within the community.
- Recruited top talent for the salon team by conducting thorough interviews and assessing applicants'' skills against job requirements accurately.
- Conducted market research to stay abreast of industry trends, incorporating popular styles into salon offerings regularly.
- Organized employee shifts and took peak times and seasonality into consideration.
- Organized special events such as styling workshops or themed promotions to engage customers and boost sales revenues.
- Arranged for regular maintenance services for all beauty equipment.
- Created customized treatment plans for clients based on their individual needs and preferences, resulting in high levels of satisfaction.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Learned and remained updated on statutory requirements and regulations.
- Upheld 24-hour response time to service requests.
- Delegated workplace responsibility to appropriate staff.
- Educated service personnel on company policy and procedure.
- Prepared billings and estimates for customers.
- Utilized best practices theory when selecting vendors and products.
- Researched and evaluated current and potential products used by service staff.
- Initiated workplace improvement programs for increased service efficiency.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Colored and treated hair using modern technology.
- Streamlined booking process through efficient scheduling, leading to increased appointment capacity without sacrificing client experience.
- Established positive working relationships with peers and management through clear communication and teamwork initiatives.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Ensured a clean, organized workspace that adheres strictly to safety standards set forth by state licensing boards.
- Increased customer satisfaction by staying attuned to each client''s unique needs and preferences, adjusting styling techniques as necessary.
- Increased salon revenue by promoting and selling various hair care products, treatments, and services.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
- Enhanced client satisfaction by providing personalized hair consultations and recommending tailored styling solutions.
- Consistently met or exceeded sales goals for retail products by educating clients on the benefits of proper hair care routines at home.
- Delivered expert color treatments using professional judgment to achieve desired outcomes while maintaining hair health.
- Developed expertise in advanced cutting techniques, resulting in more precise and creative hairstyles for clients.
- Skillfully executed intricate updos and other special occasion hairstyles, resulting in numerous referrals and repeat business.
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Strengthened client trust by effectively addressing concerns and resolving any issues related to their hair services.
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Collaborated with other stylists to create unique looks for special events and fashion shows.
- Continuously expanded technical skills by attending workshops, seminars, and training sessions on the latest trends in hairstyling.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Distributed business cards outside of salon to generate new business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Styled hair, makeup and nails for customers for special events and occasions.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Offered professional cuts, color services and extensions to salon customers.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Answered phone calls and emails to schedule client appointments.
- Increased revenue through effective customer service and inventory management.
- Developed creative techniques to provide clients with latest hairstyles.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
No Degree - Cosmetology
Carroll County Vocational School
Westminster, MD06-1982
Skills
- Hair styling techniques
- Planning and execution
- Health and safety regulations
- Supervisory skills
- Employee training
- Appointment scheduling
- Hair coloring
- Staff management
- Strategic planning
- Human resources administration
- Business growth and retention
- Equipment maintenance
- Business management
- Staffing
- Financial management
- Artistic flair
- Business development
- Branding expertise
- Hair cutting
- Financial administration
- Salon operations
- Blow drying and styling
- Texturing
- Hygiene standards
- Deep conditioning
- Creativity
- General salon housekeeping
- Braiding
- Highlighting
- Health and safety
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Effective multitasking
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Hair styling
- Adaptability and flexibility
- Decision-making
- Relationship building
- Operational efficiency
- Operational management
- Team building
- Task prioritization
- Self motivation
- Beauty techniques
- Cross functional leadership
- Interpersonal skills
- Client relationship management
- Analytical thinking
- Conflict resolution
- Meetings and reservations
- Goal setting
- Professionalism
- Household management
- Interpersonal communication
- Inventory control
- Time management abilities
- Continuous improvement
- Inventory management
- Adaptability
- Written communication
- Quality assurance
- Project management
- Sales strategies
- Customer retention
- Process implementation
- Crisis management
- Data analysis
- Staff development
- Budgeting and forecasting
- Performance evaluation
- Risk management
- Color corrections
- Product sales
- Professional demeanor
- Problem-solving aptitude
Certification
- [Area of certification]
- Manager/ Senior Cosmetologist License
Advanced certification as a Senior/Manager Cosmetologist
All students who complete the required Cosmetology hours of training and then pass the State Board of Cosmetology test, will receive a cosmetologist license. In order to be awarded the Senior Cosmetologist license, 2 years of active work experience must be completed and an addition advanced test must be passed. Having taken my licensing to this level, I have operated for 20 years as a salon manager.
Timeline
Salon Owner/Master Stylist
Styled by Linda Gist
04.2005 - 12.2024
- [Area of certification]
- Manager/ Senior Cosmetologist License
No Degree - Cosmetology
Carroll County Vocational School
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