Ambreia Craig
Cincinnati
Summary
Dynamic Case Manager with a proven track record at River City Correctional Center, adept at problem-solving and client advocacy. Skilled in developing tailored case plans and facilitating group sessions that enhance emotional well-being. Recognized for effective care coordination and relationship building, ensuring clients achieve their desired outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
River City Correctional Center
Cincinnati, OH
05.2025 - Current
- Executed comprehensive assessments to identify client needs and formulate tailored case plans.
- Engaged with diverse teams to ensure holistic support and effective solutions for client needs.
- Evaluated client progress and adapted case strategies as needed to achieve desired outcomes.
- Designed and led group sessions focused on cultivating skills and improving emotional well-being for clients.
Sales Associate
J.Crew
Cincinnati, OH
09.2023 - 09.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to promote brand identity effectively.
- Processed transactions accurately and efficiently using POS systems.
- Collaborated with team members to achieve sales goals consistently.
Substitute Teacher
Cincinnati Public Schools
Cincinnati, OH
08.2024 - 05.2025
- Delivered engaging lessons across various subjects, adapting content to meet diverse student needs.
- Managed classroom environments effectively, ensuring student safety and promoting positive behavior.
- Collaborated with full-time teachers to develop instructional materials and lesson plans.
- Utilized technology tools to enhance learning experiences and support remote education initiatives.
Supplemental Instruction Leader
University of Cincinnati
Cincinnati, OH
08.2024 - 05.2025
- Facilitated study sessions to enhance student understanding and retention of course material.
- Developed supplementary instructional materials aligned with curriculum objectives.
- Assisted students in utilizing academic resources effectively for improved performance.
- Adapted teaching strategies based on individual learning styles and needs.
Key Holder Supervisor
Torrid
Mansfield, OH
06.2022 - 08.2023
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new staff on company policies and sales techniques.
- Managed inventory levels, ensuring stock availability and timely replenishment.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
Education
Bachelor of Arts - International Affairs
University of Cincinnati
Cincinnati, OH05-2025
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Relationship building
- Conflict resolution
- Client advocacy
- Care coordination
- Critical thinking
- Crisis intervention
Certification
- CPR Training - June 2025
- ORAS certified- December 2026
Timeline
Case Manager
River City Correctional Center
05.2025 - Current
Substitute Teacher
Cincinnati Public Schools
08.2024 - 05.2025
Supplemental Instruction Leader
University of Cincinnati
08.2024 - 05.2025
Sales Associate
J.Crew
09.2023 - 09.2025
Key Holder Supervisor
Torrid
06.2022 - 08.2023
Bachelor of Arts - International Affairs
University of Cincinnati