Ambreia Pogue
Chandler
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
6
6
years of professional experience
Work History
Front End Shift Manager
Fry's Food And Drug
12.2023 - Current
- Assisted in maintaining operational efficiency by coordinating staff schedules and shift assignments.
- Monitored inventory levels to ensure adequate supply for daily operations.
- Trained new team members on safety protocols and standard operating procedures.
- Provided support during peak hours to enhance customer service experience.
- Resolved customer inquiries promptly to maintain satisfaction and loyalty.
- Participated in team meetings to discuss performance metrics and operational challenges.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Built relationships with customers and managed accounts to drive revenue and profit.
Food Court Cashier
Urban Air Adventure Park
09.2019 - 05.2023
- Assisted customers with menu selections and special requests.
- Resolved customer inquiries and concerns promptly and professionally.
- Contributed to team efforts in maintaining high food safety standards.
- Maintained cleanliness and organization of food service area.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Handled cash and credit transactions accurately, minimizing errors.
Education
Diploma - Medical Billing And Coding
Arizona College of Nursing
Mesa, AZ04-2026
Certificate - Phlebotomy
Mesa Phlebotomy Training School
Mesa, AZ02-2024
Crosstown High School
Memphis, TN05-2022
Skills
IDC10
CPT
10key
25 WPM
Insurance Verification
Customer Service
Retail Management
Cash handling
Staff development
Decision-making
Documentation and reporting
Verbal and written communication
Inventory control
Workplace safety
Timeline
Front End Shift Manager
Fry's Food And Drug
12.2023 - Current
Food Court Cashier
Urban Air Adventure Park
09.2019 - 05.2023
Crosstown High School
Diploma - Medical Billing And Coding
Arizona College of Nursing
Certificate - Phlebotomy
Mesa Phlebotomy Training School