Samuel Alcala
Detroit,MI
Summary
Offering a strong foundation in analytical thinking and problem-solving, with a genuine interest in learning and developing in the Account Executive field. Brings a keen ability to understand and address complex issues, combined with skills in relating to customers with confidence and personability. Ready to use and develop skills in critical thinking and data analysis as an Account Executive.
Overview
9
9
years of professional experience
Work History
Front End Shift Manager
Plum Market
08.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained dozens of team members on company policies, procedures, and job responsibilities, ensuring their success in meeting customer needs.
- Enthusiastically related to hundreds of customers daily, building connections and satisfying needs.
Marketing Manager
SIRE Homes, LLC
01.2017 - 01.2023
- Conducted market research and property analysis for real estate buy/sell deals,
- Contacted buyer and seller agents to connect real estate deals to buyers and investors.
Estate Sales Merchandise Management and Customer Service
Don’s Treasures
03.2018 - 05.2018
- Sort, evaluate, and arrange Items for Sale.
- Maintained positive customer relations and product knowledge.
Under Contractor
JP’s HOME REPAIR
04.2016 - 08.2016
- Assisted home repairs and installation of floors, doors, tile, and other basic construction.
Education
HS Diploma - College preparatory
Alcala’ Home School Academy
Detroit, MI05.2017
Skills
- Self-Driven
- Hard-working
- Fast learner
- Data search and discovery
- Energetic and enthusiastic
- Interpersonal skills
- Documentation and reporting
- Tech-Savvy
- Problem-solving
Timeline
Front End Shift Manager
Plum Market
08.2023 - Current
Estate Sales Merchandise Management and Customer Service
Don’s Treasures
03.2018 - 05.2018
Marketing Manager
SIRE Homes, LLC
01.2017 - 01.2023
Under Contractor
JP’s HOME REPAIR
04.2016 - 08.2016
HS Diploma - College preparatory
Alcala’ Home School Academy
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