Ambria Fisher
Jonesboro,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Billing & Coding position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized Patient Service Representative with 1 year of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Customer Service Representative
TTEC
11.2022 - 11.2023
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Entered patient demographic and insurance data into electronic medical record system.
- Resolved billing inquiries and disputes in timely fashion.
- Educated customers about billing, payment processing and support policies and procedures.
Full Time Student
Ultimate Medical Academy
09.2021 - 09.2022
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Took extensive notes to document lessons and further solidify learning objectives.
- Remained self- directed, motivated, and accountable for personal actions.
- Came prepared for class and completed assignments on time.
- Navigated new technology, utilizing available resources, and set realistic expectations.
Data Entry Clerk
Nestle
10.2020 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Retail Sales Associate
Driveline Retail Merchandising
08.2020 - 09.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Homemaker
Stay At Home Mom
05.2019 - 08.2020
- Ensured household duties were completed in a timely manner and managed household budget.
- Coordinated medical care, meals, and social activities.
- Remained deadlineoriented and reliable while adjusting priories and managing time wisely.
Education
Associate of Applied Science - Medical Insurance Billing And Coding
Ultimate Medical Academy
Clearwater, FL09.2022
Skills
- Medical billing knowledge
- Medical terminology knowledge
- Medical Billing
- Insurance Verifying
- Payment Collection
- HIPAA Compliance
- Policies and Procedures Adherence
- Insurance verification
- Call center experience
- Patient confidentiality
- Professional demeanor
- Empathy and compassion
Certification
- HIPPA Essentials for Healthcare Professionals Certificate, ultimate Medical Academy 2022
Timeline
Healthcare Customer Service Representative
TTEC
11.2022 - 11.2023
Full Time Student
Ultimate Medical Academy
09.2021 - 09.2022
Data Entry Clerk
Nestle
10.2020 - 09.2021
Retail Sales Associate
Driveline Retail Merchandising
08.2020 - 09.2021
Homemaker
Stay At Home Mom
05.2019 - 08.2020
Associate of Applied Science - Medical Insurance Billing And Coding
Ultimate Medical Academy