Ambria Frederick
Brooklyn,Ny
Summary
Enthusiastic student and retail professional with a years of hands-on experience in customer service, merchandising stock, payment processing and sales. Expert at quickly and accurately ringing up sales. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. A strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply services to any job
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Liaison
Clearway Health
Brooklyn, NY
07.2025 - Current
- Able to gap communication between patients, providers, pharmacists, and insurance companies to ensure timely medication access.
- Process specialty medication prescriptions and verify patient demographic and insurance information.
- Assist patients with prior authorizations, copay assistance programs, and financial support options.
- Coordinate medication shipments and ensure proper handling and delivery of specialty medications.
- Contacted and followed up with 450+ patients weekly to coordinate prescription refills provide medication updates and ensure adherence.
Pharmacy Technician/ Trainer
Advanced Care
New York
07.2024 - 07.2025
- Trained pharmacy technicians on medication preparation and dispensing procedures.
- Implemented process improvements that increased efficiency in medication distribution workflows.
- Processed prescriptions accurately and efficiently, ensuring compliance with all regulatory standards.
- Maintained inventory levels, conducting regular audits to minimize discrepancies and optimize stock management.
- Collaborated with healthcare providers to resolve medication-related issues and enhance patient outcomes.
PHARMACY TECHNICIAN
CVS PHARMACY
New York, NY
10.2022 - 06.2024
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Counted, measured and compounded medications following standard procedures.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
PHARMACY TECHNICIAN
CAPSULE
01.2022 - 02.2023
- Experience with efficiently filling prescriptions for pharmacist verification
- AMBRIA FREDERICK
- Retrieve the appropriate medications for each order
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
CUSTOMER SERVICE/ SALES ASSOCIATE
MARSHALL'S
12.2020 - 07.2021
- Operated registers and handled cash
- Resolved customer complaints and maintained customer satisfaction
- Kept inventory neatly in order and mark sales
- Share knowledge of items to insight customer and educated customers on rewards program.
Education
BACHELOR OF PSYCHOLOGY -
Medgar Evers College of The City University of New York
Brooklyn, NYDiploma - Business
High School of Fashion Industries
New York, NY06.2020
Skills
- Inventory Control
- Warehouse experience
- Microsoft, Word, Excel,
- Pioneer Rx
- Data entry
- Prime Rx
- Workflow optimization
- Insurance billing
- Medication dispensing
Certification
CPhT Certified
PTCB Certificate
Timeline
Pharmacy Liaison
Clearway Health
07.2025 - Current
Pharmacy Technician/ Trainer
Advanced Care
07.2024 - 07.2025
PHARMACY TECHNICIAN
CVS PHARMACY
10.2022 - 06.2024
PHARMACY TECHNICIAN
CAPSULE
01.2022 - 02.2023
CUSTOMER SERVICE/ SALES ASSOCIATE
MARSHALL'S
12.2020 - 07.2021
BACHELOR OF PSYCHOLOGY -
Medgar Evers College of The City University of New York
Diploma - Business
High School of Fashion Industries