Ambrisha Lovett

• Collaborated with cross-functional teams to resolve complex customer issues efficiently.
• Enhanced customer satisfaction through knowledgeable and friendly service interactions.
• Managed inbound calls, chats, and emails to streamline customer support processes.

Monitored surveillance systems and campus activity to ensure security and safety. Responded to emergencies effectively, documenting incidents in detailed reports. Checked students and staff in and out of facility to maintain accurate records. Protected property by conducting regular inspections and monitoring access points.