Balekang Ambrocia Matabogo
North Miami,FL
Summary
Dynamic healthcare professional with a proven track record at Betterway of Miami, offering a blend of clinical expertise and compassionate care. Excelled in patient support, maintaining HIPAA compliance, and leveraging proficient computer skills to enhance operational efficiency. Demonstrated leadership and teamwork, significantly improving patient satisfaction and care coordination.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Support Specialist
Betterway of Miami
Miami, FL
05.2024 - Current
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Drove clients to doctors' appointments and social outings.
- Provided emotional support to clients during difficult times.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
CAREGIVER
Nursing Homes
MIAMI, FL
01.2022 - 04.2024
- Delivering attentive care and support in various settings, including group homes and day service programs
- Diligently managing and administering prescribed medication according to specific schedules and dosages
- Preparing nutritious meals tailored to the dietary needs and preferences of clients
- Documenting and maintaining accurate records of the care provided, including medication administration, vital signs, and any changes in the client's condition, to ensure comprehensive and effective care coordination
- Providing companionship and emotional support to patients
- Maintaining cleanliness and organization within the household, including performing regular cleaning tasks and managing laundry needs, to uphold a hygienic and comfortable living space
- Providing respectful assistance with bathing, grooming, and dressing, prioritizing the dignity and comfort of clients during personal care routines
MEDICAL DOCTOR
MINISTRY OF HEALTH BOTSWANA
11.2020 - 11.2021
- Thorough patient assessment and diagnosis as well as providing high quality, individualized, complete and timely medical care to patients consistent with best healthcare practices, policies, and procedures
- Following up with outpatients on a weekly basis
- Completed and maintained confidentiality of health records, including medical charts as per healthcare standards and policies
- Reviewing results by providing emotional support as well as thorough proper education about course of treatment, medication, and disease prevention
- Health promotion and community service programs
STUDENT SHADOWING
MINISTRY OF HEALTH BOTSWANA
- Completed a four weeks shadowing experience at the hospital's different departments, working with a medical doctor for exposure
- The departments are Pediatrics, internal medicine, surgery and obstetrics and gynecology
Education
Medical Doctor (MD) -
Escuela Latino Americana De Medicina (ELAM) (Latin American School of Medicine)
Havana, Cuba08-2020
Skills
- Leadership
- Critical care and customer service
- Excellent documentation and ability to maintain patient confidentiality
- Teamwork
- First aid skills
- Medical office administration
- Intake control
- HIPAA compliance
- Proficient computer skills
- Spreadsheets
Languages
- English, Native or Bilingual Proficiency
- Spanish, Full Professional Proficiency
- Setswana, Full Professional Proficiency
Languages
Spanish
Full Professional
English
Full Professional
Certification
Certified Medical Assistant
EKG
Phlebotomy
CPR/1st AID
Volunteer Experience
- University Of Miami Medical Health Fair
- Medical Shadowing
- Community Activities
Timeline
Care Support Specialist
Betterway of Miami
05.2024 - Current
CAREGIVER
Nursing Homes
01.2022 - 04.2024
MEDICAL DOCTOR
MINISTRY OF HEALTH BOTSWANA
11.2020 - 11.2021
STUDENT SHADOWING
MINISTRY OF HEALTH BOTSWANA
Medical Doctor (MD) -
Escuela Latino Americana De Medicina (ELAM) (Latin American School of Medicine)
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