Ambrose (Sunny) Okorie
La Marque,Texas
Summary
- A highly effective Business & Engineering Professional/IT Cloud Consultant,
- Certified Project Manager(PMP),
- Data Scientist - with excellent leadership, financial management, and problem-solving skills for stakeholder solutions delivery through data sourcing, interpretation, analytics, modeling, transformation, storage & retrieval, Data mining, prediction techniques,
- AI Machine Learning, Deep Learning Neural Networks, use case design & architectures; BI (Business Intelligence) & adept knowledge management capabilities;
- Strong computer network engineering skills and the ability to identify optimal solutions for positive change.
- A creative technical executive with exceptional technology solutions background and track record of product design successes, systems strategies with enterprise support capabilities for data centers on premises or Cloud levels; smart systems optimizations;
- IT Security & global infrastructure deployment.
- An energetic leader with a history of developing, directing & managing agile teams and their activity sets; managing C-Level stakeholder communications, project governance boards, and leading them to achieve outstanding results in complex and demanding business environments, Knowledge Management/eGain driven Customer Service, QuickBooks Timekeeper /Payroll Systems, and data center services delivery.
- As a PM: Successfully delivered some global projects among the 55 end-to-end projects on time, on budget, and to specifications; with some SAP / BW platform as well; $3m-$7m budgets and some multidisciplinary projects done concurrently and globally across multiple time-zones, cultures, with over 17 staff involving enterprise level Databases/DW integration, BI & Microsoft Reporting Services- Analytics/Dashboard (“Power BI”) application development & extensive C-Level stakeholder management.
- Excellent business Risk mitigation and Change management skills.
- Invented TROPIX - a Medical Expert Systems tools for 22 tropical diseases diagnoses & treatment using CBR (Case-Based Reasoning) tool with AI / Machine Learning modeling capabilities – published and cited over 1000 times by researchers at Academia.edu, Springer.com, etc.
- Author of 15 peer-reviewed technical journal publications- including Decision Tree Utilization in Database Designing - the IEEE Computer Magazine & Elsevier Journal of Artificial Intelligence in Medicine; and current Computer Chapter Chair in the IEEE Galveston Bay Section, Texas.
- Reduced IT Support cost by 33%, trained and equipped 35 Shell Oil Product Category Managers to do data mining and data visualization and segmentation; “What if analysis” for over 1000 products sold in 2400+ Shell Gas Stations for Retail Detail BI - Sales Business Unit - through improved predictive analytics. Project done with ESSBASE OLAP and ORACLE database / ETL Data Warehouse integration, data extraction & query process with the use of Hyperion Analytics and Microsoft Business Analytics tool – built Dashboards for visualizations, with hands-on training delivery for Retail Sales Category Managers & received MVP awards 3 yrs in a row.
- Proof-of-Concepts: Within 6 months, delivered the “BEST” pilot solution– an AI Refinery troubleshooting CBR (using Case Based Reasoning/ML) tool to minimize Refinery downtimes and improve safety by optimizing maintenance support using best practices engineering knowledge at the Shell Port Arthur Refinery in Texas. The same tool or slightly modified version can be used in Robotics automation in finance and accounting business processes to minimize or eliminate errors in data acquisition and validations.
- Hardware and Software Upgrades/Installations: have delivered HW & SW Upgrades for Systems, Applications, OS refresh on various platforms, conducted user training, with Cloud-based applications and data migrations for various businesses.
- Multiple AI / CBR project deliveries with over 70% first-time call resolution with the deployment of k-Commerce Intelligent Search engine utilizing rudimentary Natural Language Processing (NLP) models and co-authored Content databases with SME (Subject Matter Experts) for banks like Bank of America; Bell companies – US West Communications; and a number of computer manufacturers [Dell, Gateway, COMPAQ] while at Inference as a Consultant for Customer Service Call Centers at over 12 Fortune 500 companies.
- Manage project teams Off-Shore in India - WIPRO, and Kittle Systems, Nigeria at Benue Cement Company.
- As an Academic – thought & graduated over 300 pioneer Computer Engr. Students & supervised 50+ undergraduate and MS degree projects at the Federal University of Technology, Owerri
- Texas Kaixingda Technology Development, LLC – Dba/SolidRock International: Helped establish the business process, HR/Senior Residential Care Facilities procedures documents, Payroll and Timesheets IT integration for Assisted Living Homes Facility, and lead team and contractors on multiple projects to achieve State approved minimum standards in Life Safety, and Regulatory Compliance for Long-Term Care licensure with the Texas Department of Health & Human Services. Project completed on time, within budget, and to specs in La Marque, Texas. AWS Cloud data migration and management; Implemented the Electronic Records Management system with ECP Cloud-based Residents/Patient Plan of Care & Medication Management for quality & compliance. NGO: Raised over $3.85 million in private funding; manages some 150 volunteers, contractors & paid workforces globally to deliver some 1577-charity water well projects in Communities and Rural Schools -Civil projects in 3 West African countries, and India.
- Quality Assurance: Developed repeatable programmatic escape sequences embedded into the Intel Assembly Language coding for testing and validating the first-generation smart printers at Hewlett Packard (HP) VCD Lab as Lead Firmware/HW Development Test Engineer leading to the isolation of several bugs & fixes that demonstrated desired performance for the Development team and helped HP ship better quality products.
- Licensed Insurance Agent–General Lines, Health & Adjuster – All lines: Financial Services & Legacy Planning Adviser.
- Deep knowledge of healthcare, health Insurance & billing, Medicaid & Community Managed Care, Long-Term Care, Medicare & Advantage/Supplement plans, and have enrolled 100s of Seniors in Medicare Advantage, and Medicaid StarPlus programs.
Overview
46
46
years of professional experience
2
2
Certification
Work History
Professional Consultant/Co-Founder
Relief Network Ministries, Inc.
Houston, Texas
06.2010 - 08.2020
- Founded an international nonprofit organization focused on community development projects in Nigeria, Sierra Leone, Ghana and Niger Republic – builds and maintains its website
- Designed the main thrusts of the programs with 3 founding board members to deliver projects for water crisis relief, provide sanitation, and hygiene education; and basic job skills training.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Project Manager
Shell Oil Products
Houston, USA
11.1999 - 05.2010
- Executed Multiple concurrent projects budgets range: $500K-$3.2 M
- Managed multiple enterprise projects & led global teams, and stakeholders
- Helped develop System Test / Quality Assurance for Shell standard Project Management Work Processes.
Professional Consultant
Inference Corporation (eGain)
Novato, USA
06.1997 - 11.1999
- Helping Help Desk / Customer Service Agents work smarter through the delivery of Software, APIs, domain content authoring / SME knowledge extraction, data definition and classifications using Inferences Smart Search engine.
Senior Lecturer
Federal University of Technology
Owerri, Nigeria
01.1984 - 01.1995
- Academic teaching and research - electronics, computer science and engineering courses: Statistical and numerical methods; communication and networking courses; and supervision of senior-year students.
Senior Systems Specialist
Multnomah County Data Processing
Portland, USA
01.1980 - 01.1983
- Database Administrator (DBA): responsible for providing technical support to ADABAS and ORACLE IT team users in the County and other Amdahl mainframe Users.
Development Engineer
Hewlett – Packard (HP) Company
Vancouver, USA
01.1979 - 01.1980
- Designed repeatable Programmatic Escape Sequences that were embedded in firmware to exercise various parts of the thermal printer.
Principal Professional Consultant
Solid Rock International
League City, USA
01.2011 - Current
- Provides Management Consulting services to various clients; Design-develop Business Process Models, extract and refine requirements from user stories; document the process; build proof-of-concepts; provide technical support; recommends Infrastructure & H/W and Software Systems Upgrades; Deliver Medical Informatics & other IT Support services with related finance & medical insurance e-billing issues resolution often dealing concurrently with multi-vendors and clients for Houston-area businesses.
- Conducted regular reviews of operations and identified areas for improvement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Ph.D. in Computer Engineering, specialty in Artificial Intelligence/Expert Systems in Medicine -
Federal University of Technology, Owerri
MSEE in Computer Engineering -
University of Portland
BS in Electronics Engineering, Computer Science Minor -
Portland State University
Skills
- Timeline Development
- Failure Analysis
- Management Coaching
- Best Practices Implementation
- Business Planning
- Disaster Recovery Planning
Certification
- Independent General Life & Health Insurance Agent, Texas, NJ, SC, FL, WA, IL, 07/20
- General lines Adjuster, 07/21
- Project Management Professional (PMP), 08/05 to 08/24
- Gold Member - Intel Technology Provider, 12/16
- Master's Certificate in Project Management - George Washington University, 12/10 to Present
- Chartered Electrical Engineer - IEE, London, UK, 05/86 to Current
Technicalsummaryskills
- Excellent Project and Program Management Skills – Waterfall, Scrum Agile, Stage-Gate Checkpointing; Work Breakdown Structures and Activity Delivery
- Microsoft Office Suite & MS Analytics & Reporting Services (“Power BI”), MS Azure SQL, Azure Data Factory/Data Lake; Computing Analytics languages- MATHLAB, ORACLE / PL-SQL, MS SQL Services, Hyperion Essbase, C++/V-Basic (10+ years), Active Directory (AD) Services – Security resources and Email distribution groups.
- Vendor Management; Multi-tasking; Business Data & Systems Analysis; Conflict Resolution
- C-Level Communication, use of measurable metrics & Business Benefits Realization.
- Strategic Planning & Budgeting; Stakeholder Management
- Computer Network Configurations & Cyber Security
- Database Designs, Data Requirements elicitation, Data Architecture, Modeling & Extraction, Data Mining, BI and AI (Artificial Intelligence); Deep Learning Neural Networks, Machine Learning & Knowledge Management (10+ years), Data Classification, Statistical Learning / Machine Learning, Stochastic process, and Real-Time data capture
- Python, PHP, JavaScript, Perl, and others. (8 years), Big Data HDFS based Haase – with some SPARK, Flume, and Kafka for data analytics; basic knowledge of MongoDB and Casandra.
- Excellent Communication and Presentation skills; User Training; Database Designs; Requirements Specifications and Rapid Prototyping; Medical Informatics; CRM and e-Commerce (10+ years)
- Developer – UTMB Building AI Tool for Risk Mitigation in early Pregnancy & Pre-Pregnancy Preeclampsia Consultations with Black and Latino women.
Awards
- International Inner Wheel - Rotary Club of Aba, 07/04, In recognition of your outstanding International Services in giving hope to humanity.
- Leadership Appreciation Award, 05/11, For 10 years of bold leadership in providing safe drinking water to communities in Africa through Relief Network Ministries, Inc.
- Most Valued Performer - AOL, 10/97, For your excellent performance and team achievements in the timely delivery of the AOL Online smart Customer Service / Help Desk Support System.
- US West Communication Sherlock Award, 08/98, Smart Systems development and deployment: most valued performance Award for the Intelligent Customer Self-Service project delivery ontime and on budget & to specs.
Timeline
Principal Professional Consultant
Solid Rock International
01.2011 - Current
Professional Consultant/Co-Founder
Relief Network Ministries, Inc.
06.2010 - 08.2020
Project Manager
Shell Oil Products
11.1999 - 05.2010
Professional Consultant
Inference Corporation (eGain)
06.1997 - 11.1999
Senior Lecturer
Federal University of Technology
01.1984 - 01.1995
Senior Systems Specialist
Multnomah County Data Processing
01.1980 - 01.1983
Development Engineer
Hewlett – Packard (HP) Company
01.1979 - 01.1980
Ph.D. in Computer Engineering, specialty in Artificial Intelligence/Expert Systems in Medicine -
Federal University of Technology, Owerri
MSEE in Computer Engineering -
University of Portland
BS in Electronics Engineering, Computer Science Minor -
Portland State University
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