Ambrosia Broady
Brookshire,USA
Summary
Detail-oriented Pharmacy Technician Trainee with 9 years of experience in customer service and healthcare. Skilled in medication administration, cash handling, and medical terminology. Background includes diverse roles in retail sales, food service, and hospitality. Currently pursuing a Bachelor's in Social Work.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Pharmacy Technician
CVS Health
Katy, TX
09.2024 - Current
- Prepared sterile products, including IV solutions and compounded medications, adhering to aseptic techniques and ensuring compliance with safety standards
- Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
- Performed medication reconciliation for patients, identified discrepancies, and collaborated with healthcare providers to enhance medication accuracy and safety
- Maintained patient profiles and confidential records, updating information such as allergies, medical conditions, and current medications
- Managed inventory of pharmaceutical supplies, monitored stock levels, and ordered supplies to ensure timely availability
Caregiver
At Your Side Home Care Services
Houston, TX
10.2025 - 06.2026
- Delivered compassionate care to elderly clients, enhancing their safety, comfort, and overall well-being
- Assisted with daily operations such as bathing, dressing, grooming, and medication management
- Maintained a spotless and organized living environment for individuals by performing light housekeeping duties
- Managed medical appointments and transportation arrangements for patron as guaranteed
- Arranged medical appointments to ensure timely access to healthcare services for clients at local healthcare facilities and transportation arrangements for patron as guaranteed
Caregiver
Amada Senior Care
Pearland, TX
10.2024 - 08.2025
- Delivered compassionate care to elderly clients, ensuring safety, comfort, and overall well-being
- Assisted with daily tasks such as bathing, dressing, grooming, and medication management
- Kept living environments immaculate by performing thorough cleaning and tidying tasks., organized living environments for patrons through light housekeeping and organization
- Established supportive relationships with clients to enhance their emotional well-being. and offered emotional support to reduce feelings of loneliness and isolation
- Maintained a immaculate and organized living environment for patrons by performing light housekeeping duties
Crew Member
McDonald's
Brookshire, TX
06.2024 - 09.2024
- Delivered exceptional customer service, ensuring fast and friendly interactions that enhanced guest experiences at McDonald's.
- Provided friendly customer service during order taking and meal delivery.
- Contributed to the restaurant team at McDonald's by providing customer service, preparing food, and maintaining cleanliness and hygiene.
- Prepared food items according to standardized recipes and safety guidelines.
- Maintained cleanliness of workstations, dining areas, and kitchen equipment.
Telephone Interviewer
ReconMR
Houston, TX
04.2024 - 06.2024
- Conducted surveys and gathered data over the phone.
- Utilized excellent communication skills to quickly build rapport with respondents, enhancing data quality.
- Handled rejection professionally to maintain positive respondent interactions.
Cashier/Customer Service
Katz Boutique
Houston, TX
12.2023 - 04.2024
- Direct customers to the right aisles, according to their choice.
- Assisted customers to the counter and processed their purchases efficiently.
- Lead customers through payment procedures in order to expedite it.
- Managed payment processing for cash and credit card purchases.
- Provided accurate change to customers during transactions.
- Provide customers with coupons against their purchases.
- Balanced cash drawers and resolved discrepancies in compliance with protocol.
- Assist customers in many areas, for example, looking for items and determining prices.
- Verified prices of items to ensure accurate pricing information.
- Demonstrate product features and benefits.
- Enrolled customers in reward programs and coupon eligibility to enhance their shopping experience.
- Receive stock from the backend, and stock shelves according to the procedure.
- Display all items according to set standards.
- Organized and hung items on display racks to enhance store presentation.
Sales Representative
ADT
Houston, TX
09.2023 - 12.2023
- Engaged Security and Smart Home customers to close sales and schedule installation appointments with ADT Field employee.
- Engaged customers to understand security needs and recommend suitable solutions.
- Conducted product demonstrations to showcase features and benefits of security systems.
- Collaborated with team members to develop effective sales strategies and approaches.
Cashier/Customer Service
Norman's Pharmacy
Brenham, TX
08.2023 - 09.2023
- I am currently doing cashier services before I obtaining PTCB.
- Assisted customers with product inquiries and provided exceptional service support.
- Organized cash register area, contributing to efficient daily operations.
- Assisted customers with product inquiries, delivering exceptional service and support.
DSP 2
Brenham State Supportive Living Center
Brenham, TX
11.2021 - 07.2023
- Delivered compassionate care to individuals with intellectual and developmental disabilities, fostering their well-being and independence.
- Assisted individuals with daily living activities and personal care.
- Supported residents in developing social skills through engaging activities.
- Maintained a safe and clean environment for all residents.
Cashier/Customer Service
Walmart
Brenham, TX
03.2022 - 06.2022
- Greeted customers warmly and expressed gratitude for their business to enhance customer experience.
- Rang up and totaled customer merchandise with precision to ensure correct transactions.
- Facilitated return of unwanted merchandise to maintain store organization.
- Collaborated with team members to enhance overall shift productivity. during shifts to support team efficiency.
- Coordinated with team members to maintain efficient workflow and service delivery throughout the day.
Non-Commissioned Security Officer
Hailiang Copper Texas, Inc.
Sealy, TX
02.2022 - 02.2022
- Prevented unauthorized access to restricted areas, investigated illegal or suspicious activities, and responded effectively to minor emergencies.
- Monitored facility access, ensuring adherence to safety and security protocols to maintain a secure environment.
- Responded to alarms and incidents, assessing situations and coordinating appropriate responses.
- Conducted regular inspections of premises to identify potential safety hazards.
- Documented daily activities and incidents in detailed reports, providing management with comprehensive insights for review.
Rehab Technician II
Brenham State School
Brenham, TX
04.2021 - 11.2021
- Facilitated tailored active treatment and support activities, enhancing client satisfaction and ease of rehabilitation.
- Assisted clients with daily living activities and rehabilitation exercises to promote independence and recovery.
- Facilitated active treatment and support activities tailored to individual needs for enhanced satisfaction and ease.
- Supported therapists in delivering effective individual and group therapy sessions, contributing to positive client outcomes.
CNA/Caregiver
Kruse Village
Brenham, TX
02.2021 - 08.2021
- Delivered patient comfort through effective use of resources, assisted with transportation, promptly responded to call lights and requests, and accurately reported observations.
DSP1
Brenham State Supportive Living Center
Brenham, TX
12.2019 - 04.2021
- Developed and delivered training programs for participants focusing on health maintenance, self-sufficiency, daily living skills, vocational skills, and community integration.
- Managed daily operational tasks to ensure smooth workflow.
- Proposed and implemented innovative solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
Cashier
Home Depot
Brenham, TX
08.2019 - 02.2020
- The cashier serves as the primary link to the customers when they arrive and leave the Home Depot store.
- Ensured customer satisfaction through attentive service at Home Depot.
- Utilized strong interpersonal skills to foster positive customer interactions.
- Assisted customers in locating merchandise and processing returns, streamlining their transactions.
Housekeeper
Brenham Nursing and Rehabilitation
Brenham, TX
08.2019 - 11.2019
- Ensuring all rooms are cared for and inspected according to standards.
- Cared for and inspected all rooms to uphold cleanliness and hygiene standards.
- Protected equipment from damage during daily operations. to prevent damage and ensure operational efficiency. and making sure there are no inadequacies.
- Organizing and managing household tasks, including laundry, ironing, cooking, and running errands.
- Managed household tasks including laundry, ironing, cooking, and running errands to ensure smooth daily operations.
Cook/Prep
Dairy Queen
Brenham, TX
07.2019 - 10.2019
- Prepared food items according to Dairy Queen recipes and standards.
- Ensured food items were properly assembled and wrapped for customer satisfaction, stocked all needed products and preparation materials in a clean and safe manner.
- Ensured food items were properly assembled and wrapped for customer satisfaction, stocks all needed products and preparation materials in a clean and safe manner.
- Operated kitchen equipment safely and efficiently during food preparation.
- Maintained cleanliness and organization of kitchen workstations.
CSR
Pizza Hut
Bellville, TX
06.2019 - 07.2019
- Delivered excellent customer service to enhance customer satisfaction.
- Resolved customer inquiries promptly to ensure positive experiences.
- Recorded customer orders accurately at the point of sale.
- Handled customer payments efficiently using cash register.
- Resolved customer issues effectively to maintain service quality.
- Oversaw restaurant functions to maintain smooth service.
Cook/Prep
Sonic
Bellville, TX
04.2019 - 06.2019
- Delivered quality food while maintaining a clean, safe, and efficient environment to enhance guest satisfaction at the Sonic Drive-In.
- Prepared menu items according to Dairy Queen's recipes and standards.
- Operated kitchen equipment safely and efficiently to support smooth service during busy shifts.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Team Member
Whataburger
Sealy, TX
05.2016 - 02.2019
- Delivered exceptional customer service, ensuring accurate and timely order preparation to enhance customer satisfaction.
- Supported restaurant operations by assisting with daily tasks such as order preparation and customer service.
- Assisted with various tasks to support restaurant operations.
Education
Licensed Bachelor Social Worker (LBSW) -
Capella University
RemotePharmacy Technician - Online course
Blinn College
Brenham, TXHigh school or equivalent -
Sealy High School
Sealy, TXSkills
- Medication management
- Prescription processing and verification
- Medication distribution and handling
- Pharmacy operations and compliance
- Client care provision
- Patient counseling and assistance
- Senior and dementia care
- In-home and hospice care
- Health monitoring and engagement
- Microsoft Office proficiency
- Clerical and administrative experience
- Inventory control and ordering
- Sales and customer service skills
- Attention to detail and organization
Certification
- First Aid Certification, Indefinite
- CNA, Indefinite
- Food Handler Certification, Indefinite
- Driver's License, 02/01/24 to 04/30/32
- PTCB Certification, 06/01/26 to 06/30/28
- Pharmacy Technician License, 08/01/24 to 08/31/26
- Pharmacy technician trainee license, Indefinite
- CPR Certification, Indefinite
- Certified Home Health Aide, Indefinite
- Pharmacy Technician Certification, Indefinite
Additional Information
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Caregiver
At Your Side Home Care Services
10.2025 - 06.2026
Caregiver
Amada Senior Care
10.2024 - 08.2025
Pharmacy Technician
CVS Health
09.2024 - Current
Crew Member
McDonald's
06.2024 - 09.2024
Telephone Interviewer
ReconMR
04.2024 - 06.2024
Cashier/Customer Service
Katz Boutique
12.2023 - 04.2024
Sales Representative
ADT
09.2023 - 12.2023
Cashier/Customer Service
Norman's Pharmacy
08.2023 - 09.2023
Cashier/Customer Service
Walmart
03.2022 - 06.2022
Non-Commissioned Security Officer
Hailiang Copper Texas, Inc.
02.2022 - 02.2022
DSP 2
Brenham State Supportive Living Center
11.2021 - 07.2023
Rehab Technician II
Brenham State School
04.2021 - 11.2021
CNA/Caregiver
Kruse Village
02.2021 - 08.2021
DSP1
Brenham State Supportive Living Center
12.2019 - 04.2021
Cashier
Home Depot
08.2019 - 02.2020
Housekeeper
Brenham Nursing and Rehabilitation
08.2019 - 11.2019
Cook/Prep
Dairy Queen
07.2019 - 10.2019
CSR
Pizza Hut
06.2019 - 07.2019
Cook/Prep
Sonic
04.2019 - 06.2019
Team Member
Whataburger
05.2016 - 02.2019
Licensed Bachelor Social Worker (LBSW) -
Capella University
Pharmacy Technician - Online course
Blinn College
High school or equivalent -
Sealy High School