Ambrosia Holt
Independence,MO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking a position with a company utilizing the skills I have obtained through my training and work experience.
Overview
10
10
years of professional experience
Work History
CLAIMS DATA ENTRY CSR
TELETECH
02.2022 - 05.2023
- Answer inbound calls from USAA members needing to submit an insurance claim after auto collision
- Collect all details/information regarding the incident to escalate to the adjusters department
- Explain members insurance policies.
Patient Care Tech
AUSTEN DOOLEY
12.2019 - 02.2022
- Take care of residents daily hygiene/hair care needs
- Administer prescribed medication to residents
- Transport residents to Primary Care Physician appointments and to outdoor activities.
Direct Support Staff (CSR)
TRI-WEST HEALTHCARE ALLIANCE
05.2018 - 11.2019
- Answer inbound calls from Veterans and 3rd party healthcare facilities
- Collect Veterans preferences for received authorizations and send to task team to schedule appointments
- Fax necessary documents to whom it may concern.
CERTIFIED NURSING AIDE
SWOPE RIDGE GERIATRIC
08.2016 - 04.2017
- Answer patient call signals, signal lights, or intercom systems to determine patients' needs
- Provide physical support to assist patients in daily living activities, such as getting out of bed
- Review patients' dietary restrictions to ensure patient receives appropriate diet
- Gather information from caregivers, nurses, or physicians about patient condition
- Observe or examine patients to detect symptoms that may require medical attention.
PICKER/PACKER/PRODUCTION
ALPHABRODER
01.2015 - 03.2016
- Load materials and products into package processing equipment
- Clean containers, supplies, or work areas, using cleaning solutions and hand tools
- Record product, packaging, and order information on specified forms and records
- Inspect containers, materials, and products to ensure that packing specifications are met
- Signal coworkers to direct them to move products during the production process.
SALES ASSOCIATE/CUSTOMER SERVICE REP
WALMART SUPERCENTER
09.2013 - 12.2014
- Answer customers' questions about merchandise and advised customers on selection
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Itemize and total customer merchandise selection at checkout counter, using cash register
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stamp, attach, or change price tags on merchandise, referring to price list.
Education
DIPLOMA WITH CERTIFIED NURSING ASSISTANT CERTIFICATE -
JOB CORPS
Kansas City, MissouriMedical License - Level 2 Med
Austen Dooley
05.2016
Skills
- Caring for Others
- Loading/Unloading Shipment
- Verbal/Written Communication
- Mentor/Coordinator
- Customer Service
- Direct Support Worker
- Microsoft Office
- Inventory/Display/Sorter
- General Maintenance
- Administration
- Clerical
- Very Detail Oriented/Attention to Detail
- Problem Solving
- Organization
- Technology
- Time Management/Email Management
- Multitasking
- Interpersonal Skills
Timeline
CLAIMS DATA ENTRY CSR
TELETECH
02.2022 - 05.2023
Patient Care Tech
AUSTEN DOOLEY
12.2019 - 02.2022
Direct Support Staff (CSR)
TRI-WEST HEALTHCARE ALLIANCE
05.2018 - 11.2019
CERTIFIED NURSING AIDE
SWOPE RIDGE GERIATRIC
08.2016 - 04.2017
PICKER/PACKER/PRODUCTION
ALPHABRODER
01.2015 - 03.2016
SALES ASSOCIATE/CUSTOMER SERVICE REP
WALMART SUPERCENTER
09.2013 - 12.2014
DIPLOMA WITH CERTIFIED NURSING ASSISTANT CERTIFICATE -
JOB CORPS
Medical License - Level 2 Med
Austen Dooley