Ambrosia Rivera
Howe
Summary
I am eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and training. Motivated to learn, grow and excel.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Provider Business Partners
09.2023 - 11.2024
- Managed multiple calendars, ensuring no scheduling conflicts for executives
- Offered professional first impression to visitors and callers and gave knowledgeable assistance
- Entered data accurately into spreadsheets and databases for record-keeping purposes, as well as updating patients charts
- Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel
- Provided exceptional customer service, resolving issues promptly
- Maintained accurate, updated accounts with new transactions and reconciliations
- Compiled records, materials and forms needed to handle different requests
- Processed invoices and handled accounts payable and receivable tasks
- Managed incoming and outgoing mail, and faxes
- Met legal requirements by correctly completing important forms
- Updated tracking spreadsheets with metrics and used data to create charts and reports
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
Supervisor
UPS
05.2020 - 12.2022
- Company Overview: Company Overview: UPS Customer Center - McKinney, TX
- Kept track of everything
- Tested, and maintained alarm systems to ensure that they worked properly
- Used computer to accurately enter data into system
- On-site training was provided by me with all the new hires that got hired on
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments
- Increased customer satisfaction by resolving issues
- Followed up with customers by phone or email to answer any last-minute questions , planned ahead
- Provided excellent and professional service to ensure guest satisfaction
- Kept daily logs of the training
- Disciplinary if needed
- UPS Customer Center - McKinney, TX
Education
High School - undefined
Dimmitt High School
Dimmitt, TX01.2015
Skills
- MS Office
- Heavy lifting
- Lead development
- Speak english and Spanish fluently
- Customer service
- Excellent communication
- E Clinical Works
- Weekly Payroll
- Creative problem solving
- Quick learner
LANGUAGE
English Native
Spanish Advanced
Timeline
Administrative Assistant
Provider Business Partners
09.2023 - 11.2024
Supervisor
UPS
05.2020 - 12.2022
High School - undefined
Dimmitt High School