Former Corrections Worker with background in maintaining safety and security within correctional and residential facilities. Skilled in conflict resolution, crisis management, and cultivating positive rapport with clients to promote rehabilitation. Has the ability to adhere to policies and procedures while fostering an environment of fairness and respect.
Overview
1
1
year of professional experience
Work History
Juvenile Corrections Worker
Northwestern Minnesota Juvenile Center
Bemidji
03.2023 - 08.2023
Maintained records of youth activities, including visits, phone calls, disciplinary actions, and grievances.
Provided guidance and counseling to youth on a variety of topics such as anger management, conflict resolution, substance abuse, and job readiness, etc.
Monitored the safety and security of the facility by conducting regular welfare checks on youth, and the facility throughout scheduled shifts.
Interacted with other agencies such as social workers, probation officers, and guardians during releases, home visits, and transports of youth.
Performed random searches of rooms and shared living areas to find contraband items.
Responded quickly and calmly in emergency situations involving fights between youth or attempted escapes from the facility.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address combative youth.
Sales Associate
TJX Companies
Bemidji
11.2022 - 03.2023
Greeted customers and provided exceptional customer service.
Assisted customers with finding products, sizing options and pricing.
Provided accurate information about products, prices and services.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Attended weekly team meetings to review performance goals and objectives.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Human Services Technician
Community Behavioral Health Hospital
Bemidji
07.2022 - 10.2022
Attended meetings with other professionals on client care teams to discuss cases and develop strategies for providing better care to clients.
Participated in team meetings to review case progress and determine next steps for treatment plan implementation.
Provided transportation for clients when necessary for medical appointments or community activities.
Provided emotional support during times of stress or crisis situations.
Actively listened to client concerns while remaining non-judgmental throughout the conversation.
Researched available resources within the community that could benefit our clients' overall wellbeing.
Supervised visits between parents and guardians and children who are under protective custody.
Facilitated group therapy sessions and activities to promote positive behavior change among participants.
Maintained accurate records of all client interactions, progress notes, treatment plans.
Attended meetings and participated in staff development training activities.