Kelsey Gregor
Elyria
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
Work History
Juvenile Corrections Officer
Medina County Juvenile Detention Center
Medina
10.2023 - Current
- Supervised youth in detention, ensuring adherence to facility rules.
- Documented incidents and behaviors in daily logs for staff review.
- Responded promptly to emergencies, implementing de-escalation techniques.
- Provided guidance and support during educational and recreational programming.
- Maintained inventory of supplies, ensuring availability for daily operations.
- Ensured safety and security of juvenile offenders within the facility by monitoring their activities, behavior and whereabouts.
- Conducted searches for contraband items such as weapons, drugs or other prohibited materials.
- Provided guidance to juveniles on proper conduct and encouraged compliance with rules and regulations.
- Trained new staff members on policies, procedures and protocols related to working with juvenile offenders.
- Completed daily reports.
- Performed head counts, checking cells for missing inmates.
Sales Specialist
Lowe's Home Improvement
Elyria
02.2022 - 05.2023
- Maintained knowledge of current promotions, products, and services offered in-store.
- Collaborated with team members to ensure shelves were stocked and displays were organized.
- Conducted product demonstrations to showcase features and benefits to potential buyers.
- Handled customer inquiries and resolved issues with a focus on satisfaction and support.
- Participated in inventory management to track stock levels and assist with reordering supplies.
- Participated in team meetings to review progress against objectives set by management.
- Negotiated prices and set up contracts to finalize sales agreements.
- Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Identified customer needs by asking questions and advising on best solutions.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Automated Logistical Specialist (92A)
Army National Guard
Hingham
01.2015 - 01.2022
- Provided technical support to personnel on the use of automated logistics systems.
- Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
- Processed requisitions for equipment, parts, and services through appropriate channels.
- Completed day-to-day duties accurately and efficiently.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Informed upper management or department heads of items loaded or problems encountered.
- Dispatched vehicles as needed.
- Addressed security issues and hazards.
- Handled stressful situations quickly and efficiently.
Education
High School Diploma -
East Boston High School
Boston, MA06-2015
Some College (No Degree) - Cyber Security
Coursera
GoogleSkills
- Crisis intervention
- Incident reporting
- Behavioral management
- Security monitoring
- De-escalation techniques
- Team collaboration
- Conflict resolution
- Restraint techniques
- First aid and CPR
- Security enforcement
- Warehouse operations
- Computer skills
- Technical support
- Inventory management
References
References available upon request.
Timeline
Juvenile Corrections Officer
Medina County Juvenile Detention Center
10.2023 - Current
Sales Specialist
Lowe's Home Improvement
02.2022 - 05.2023
Automated Logistical Specialist (92A)
Army National Guard
01.2015 - 01.2022
High School Diploma -
East Boston High School
Some College (No Degree) - Cyber Security
Coursera
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