CHAMONIQUE JONES
Wickliffe,OH
Summary
Results-driven law enforcement specialist with extensive experience in coordinating investigations, analyzing case files, and conducting interviews. Proven ability to maintain focus and adaptability during complex investigations, employing advanced problem-solving skills. Demonstrated success in managing casework effectively within a professional environment.
Overview
7
7
years of professional experience
Work History
Juvenile Corrections Officer
Lake County Juvenile Detention Center
Painesville, Ohio
10.2023 - 09.2025
- Supervised and monitored detained youth to ensure safety and adherence to facility policies.
- Conducted investigations into rule violations, preparing incident reports and documenting behavioral patterns.
- Enforced court-ordered directives while promoting rehabilitation and accountability through guidance.
- Collaborated with probation officers, counselors, and law enforcement to maintain accurate case documentation.
- Conducted investigations into rule violations, prepared incident reports, and documented behavioral patterns.
Investigative Detention Officer
Cuyahoga County Juvenile Court
Cleveland, Ohio
01.2024 - 07.2024
- Monitored detained youth, investigating incidents, rule violations, and behavioral concerns.
- Documented findings and prepared reports for judicial and administrative review.
- Identified risk indicators and safety threats to inform case decisions.
- Ensured compliance with court policies, state regulations, and facility procedures.
- Monitored detained youth, and investigated incidents, rule violations, and behavioral concerns.
Social Worker
Cuyahoga County Department of Children & Family Services
Cleveland, Ohio
01.2023 - 04.2023
- Conducted assessments and investigations into child abuse, neglect, and dependency cases to ensure safety and wellbeing.
- Developed and implemented individualized service plans to meet family needs and support reunification.
- Collaborated with law enforcement, educational institutions, mental health providers, and community agencies to coordinate care for children and families.
- Conducted assessments and investigations into child abuse, neglect, and dependency cases to ensure safety and well-being.
Unemployment Fraud Investigator
Ohio Department of Job and Family Services
Columbus, Ohio
03.2021 - 07.2022
- Investigated unemployment claims for fraud, overpayments, and identity theft.
- Reviewed case files and wage reports to identify discrepancies in claimant eligibility.
- Conducted interviews and gathered documentation to prepare findings for hearings.
- Collaborated with legal entities to recover improper payments and prevent future fraud.
- Ensured confidentiality and accuracy in compliance with state and federal regulations.
Therapeutic Program Worker
Warrensville Developmental Center
Highland Hills, Ohio
03.2020 - 02.2021
- Supervised and monitored individuals with developmental disabilities to ensure safety, compliance, and adherence to treatment plans.
- Applied crisis intervention and de-escalation techniques to manage behavioral incidents and maintain a secure environment.
- Documented incidents, observations, and interventions in accordance with state regulations and facility policies.
- Collaborated with interdisciplinary teams, including social workers and medical staff, to support case management and rehabilitation efforts.
Customs Brokerage Representative II
UPS
Middleburg Heights, Ohio
10.2018 - 01.2020
- Processed import and export documentation in compliance with U.S. Customs and international trade laws.
- Researched tariff codes, declared values, and country-of-origin details for accuracy.
- Investigated documentation discrepancies to prevent shipment delays or penalties.
- Facilitated timely clearances as a liaison among clients, customs officials, and internal departments.
- Maintained comprehensive records, ensuring strong regulatory attention.
Education
Certificate - Cyber and Network Defense
University of Phoenix
Phenix, Arizona10.2025
Bachelor of Science - Justice Administration
Tiffin University
Tiffin, Ohio04.2022
Associate of Applied Science - Criminal Justice
Cuyahoga Community College
Cleveland, Ohio12.2018
Skills
- Case management and client advocacy
- Investigative and analytical skills
- Crisis intervention and conflict resolution
- Regulatory compliance and documentation
- Reporting and communication
Timeline
Investigative Detention Officer
Cuyahoga County Juvenile Court
01.2024 - 07.2024
Juvenile Corrections Officer
Lake County Juvenile Detention Center
10.2023 - 09.2025
Social Worker
Cuyahoga County Department of Children & Family Services
01.2023 - 04.2023
Unemployment Fraud Investigator
Ohio Department of Job and Family Services
03.2021 - 07.2022
Therapeutic Program Worker
Warrensville Developmental Center
03.2020 - 02.2021
Customs Brokerage Representative II
UPS
10.2018 - 01.2020
Certificate - Cyber and Network Defense
University of Phoenix
Bachelor of Science - Justice Administration
Tiffin University
Associate of Applied Science - Criminal Justice
Cuyahoga Community College