Cynthia Jones Tolbert
Brenham,TX
Summary
Dynamic Juvenile Corrections Officer with extensive experience at the Texas Department of Juvenile Justice, skilled in behavior management and conflict resolution. Proven track record of enhancing facility safety through effective supervision and proactive interventions, fostering a secure environment while promoting rehabilitation and personal development among youth.
Overview
24
24
years of professional experience
Work History
Juvenile Corrections Officer
Texas Department of Juvenile Justice
05.1997 - 08.2011
- Monitored juvenile behavior and compliance with facility rules to maintain safety and security.
- Implemented daily schedules and activities for juveniles to foster engagement and personal development.
- Conducted regular inspections of living quarters to ensure cleanliness and adherence to safety standards.
- Documented incidents accurately, providing detailed reports for review by supervisory staff.
Corrections Officer
Texas Department Of Criminal Justice
10.1987 - 10.1995
- Ensured safety standards were met through supervision of inmate activities.
- Conducted regular inspections of cells and common areas to maintain security and order.
- Collaborated with law enforcement and emergency services during crisis situations to ensure safety.
- Trained new officers on procedures, policies, and emergency response protocols to enhance team effectiveness.
- Implemented conflict resolution techniques among inmates to reduce incidents and promote a peaceful environment.
- Monitored inmate behavior using surveillance systems, reporting unusual activities to management promptly.
- Developed and enforced disciplinary measures for rule violations, fostering accountability within the population.
- Participated in community outreach programs aimed at rehabilitation and reintegration of former inmates into society.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
- Examined incoming and outgoing mail to detect contraband.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Oversaw and maintained custody of Number inmates in maximum security.
- Routinely counted inmates and in response to potential security breaches.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
- Documented inmate behavior and activities in logbooks.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
Education
Bachelor In Psychology - Behavioral Sciences
University of Phoenix AZ
Phoenix, AZSkills
- Youth counseling
- Restraint techniques
- Relationship building
- Security procedures
- Physical fitness
- Professional ethics
- Behavior management
- Gang awareness
- Multicultural sensitivity
- Suicide prevention
- De-escalation techniques
- Interventions
- First aid and CPR
- Security enforcement
- Positive role modeling
- Intervention methods
- Healthy engagement
- Exceptional oral communication skills
- Self-defense training
- Human relations
- Recreational activities
- Facility operations
- Restraining methods
- Exceptional written communication skills
- Interactions concepts
- Restraining techniques
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Inmate supervision
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Safety and security
- Excellent communication
- Correctional facility procedures
- Team collaboration
- Active listening
- Effective communication
- Safety and security enforcement
- Adaptability and flexibility
- Conflict resolution skills
- Decision-making
- Mental health awareness
- Observation
- Cell inspections
- Substance Abuse Knowledge
- Trained in defensive tactics
- Detail-oriented
- Firearm safety
- Self-defense techniques
- Documentation skills
- Firearms training
- Team building
- File and record maintenance
- Task prioritization
- Self motivation
- Supervisory skills
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- First aid certification
- Incident reporting
- Inmate behavior modification tactics
- Weapons training
- Security protocols
Timeline
Juvenile Corrections Officer
Texas Department of Juvenile Justice
05.1997 - 08.2011
Corrections Officer
Texas Department Of Criminal Justice
10.1987 - 10.1995
Bachelor In Psychology - Behavioral Sciences
University of Phoenix AZ
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