Amed Santos
Los Angeles,CA
Summary
Focused on learning from senior mechanical engineering professionals and making positive contributions to the design, development and processes. Eager to build a long-term career in the field.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
05.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Fulfillment Expert
Macy's Department Store
09.2021 - 05.2022
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Streamlined fulfillment processes for increased efficiency by regularly assessing and optimizing workflow strategies.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Reduced inventory discrepancies by conducting regular audits and updating warehouse management system accordingly.
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles, CA2019
Bachelor of Science - Mechanical Engineering
California State University Northridge
Northridge, CA05.2026
Skills
- Guest Engagement
- Safe Food Handling
- Warehouse Operations
- Logistics Planning
- Equipment Operation
- Hazardous Material Disposal
- Order Processing
- Shipment Preparation
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
05.2022 - Current
Fulfillment Expert
Macy's Department Store
09.2021 - 05.2022
High School Diploma -
Manual Arts Senior High School
Bachelor of Science - Mechanical Engineering
California State University Northridge