Summary
Overview
Work History
Education
Skills
Timeline
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Ameena Stringer

Millbrae,CA

Summary

Dynamic Store Supervisor with a proven track record at Enchanted Pathways, excelling in operations management and customer loyalty. Skilled in inventory analysis and adept at resolving customer concerns, I enhance sales floor oversight and drive team performance to achieve optimal results. Passionate about delivering exceptional service and fostering strong client relationships.

Overview

11
11
years of professional experience

Work History

Store Supervisor

Enchanted Pathways
01.2021 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Answered product questions and assisted customers in selection and checkout.
  • Answered questions about store policies and addressed customer concerns.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Conducted inventory analysis to determine optimal stock levels.
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Shift Lead

Baskin Robbins Ice Cream
01.2022 - 11.2024
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Event Planner/Volunteer Coordinator

Pacifica Beach Coalition
01.2014 - 11.2017
  • Coordinated with participating vendors during event planning.
  • Established working relationships with clients by organizing various events.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Conferred with event staff at event site to coordinate details.
  • Utilized social media to promote events and increase attendance.

Education

High School Diploma -

Mills High School
Millbrae, CA
05-2025

Skills

  • Sales floor oversight
  • Customer loyalty and retention
  • Operations management
  • Supply ordering

Timeline

Shift Lead

Baskin Robbins Ice Cream
01.2022 - 11.2024

Store Supervisor

Enchanted Pathways
01.2021 - Current

Event Planner/Volunteer Coordinator

Pacifica Beach Coalition
01.2014 - 11.2017

High School Diploma -

Mills High School

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Ameena Stringer