Ameerah Harvey
Bedford Heights,OH
Summary
I am very passionate about artistic expression, problem solving, and personal and professional growth ! My creative and detail-oriented professional skills with my experience in education, customer service, and admin roles show that I am team driven, goal-oriented with a strong work ethic and a mindful approach to supporting others (children and adults). I am skilled in fostering inclusive environments, implementing creative solutions, and balancing multiple responsibilities in creative ways! And most of all, I bring positive energy to the environment, along with a collaborative mindset!
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Instructional Assistant
Breakthrough Schools
Cleveland, Ohio
11.2023 - Current
- Assisted teachers with lesson preparation and classroom management tasks.
- Supported student learning by providing one-on-one assistance during lessons.
- Organized educational materials and resources for classroom activities.
- Support student learning by also reteaching lesson material in groups based on skill level
- Assisted in behavior management
- Provided 1:1 and small group academic and behavioral support to students, including those on the autism spectrum
- Collaborated with teachers, special educators, and support staff to implement Individualized Education Plans (IEP)
- Utilized strategies to foster social, emotional, and academic growth for students with autism, and other learning differences
- Created an inclusive and supportive learning environment by encouraging self regulation strategies, communication, independence, and positive behavior to help them grow
Barista
Biggby Coffee
Bedford Heights, Ohio
07.2023 - 07.2024
- Prepared and served a wide variety of specialty coffee and beverage orders with accuracy and efficiency in a fast-paced environment
- Operated the cash register, processed payments, and balanced transactions with excellent accuracy
- Provided excellent customer service by building rapport, handling concerns, and fostering a welcoming cafe environment
- Entrusted with opening and closing responsibilities, including setup, cash handling, and securing the store
- Collaborated with team members to ensure smooth operations during peak business hours
Front Desk Receptionist
Kent State University
Kent, OH
09.2022 - 05.2023
- Served as the first point of contact for students, staff, and visitors, providing friendly and professional customer service
- Answered phones, scheduled appointments, and directed inquiries to appropriate departments
- Maintained accurate records, filed documents, and managed confidential information with discretion
- Assisted with administrative tasks such as data entry, copying, and organizing office materials
- Demonstrated reliability and professionalism while balancing work responsibilities with academic commitments.
Education
John Hay Science And Medicine
Cleveland, OhioSome College (No Degree) - Accounting
Kent State University
Kent, OHSkills
- Classroom and Student support: Instructional assistance, autism and special education support, 1:1 and small group guidance, individualized learning strategies
- Mindfulness and Social emotional learning: teaching different breathing techniques, meditation practices, and promoting focus and emotional regulation
- Customer service and communication: friendly, professional interactions, problem solving, and relationship building
- Administrative and office skills: Front desk reception, scheduling, data entry, filing, record management, and handling confidential information
- Cash handling and POS systems: Operating registers, processing payments, opening/closing procedures
- Teamwork and Reliability: collaborating with educators, coworkers, staff, and balancing multiple responsibilities
- Creativity and Arts: Visual representation, creative lesson/material development, musical ability (ukulele), artistic perspective
Affiliations
- Meditation
- Walking/Hiking
- Drawing
- Painting
- Journaling
- Yoga
Accomplishments
- Ray of sunshine award: Recognized by supervisor at Eprep Woodland Hills for bringing positivity, dedication, and encouragement to the classroom environment !
Certification
- Educational Aide Permit : 1 year renewable permit for supporting students in educational settings
References
References available upon request.
Timeline
Instructional Assistant
Breakthrough Schools
11.2023 - Current
Barista
Biggby Coffee
07.2023 - 07.2024
Front Desk Receptionist
Kent State University
09.2022 - 05.2023
John Hay Science And Medicine
Some College (No Degree) - Accounting
Kent State University