Ameila Byrd
Alabaster,AL
Summary
Influential leader with background spanning all aspects of the food service industry and management. Determined to drive sales while successfully, and consistently, delivering the highest quality service. Excels in making lasting connections with customers, and maintaining a positive attitude. Fast and efficient worker, who goes the extra mile to sell more and keep customers satisfied.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Server
Joe's Italian
Alabaster, AL
01.2024 - Current
- Greet guests, explain menu items and specials, take orders, and deliver an memorable experience.
- Provide excellent customer service to all patrons in a timely manner.
- Assist management in developing marketing strategies to promote the restaurant's services.
Caterer
Taco Mama
Birmingham, AL
09.2023 - Current
- Load catering supplies and equipment into delivery vehicle to transport items to event location.
- Ensure all deliveries are accurate and on time, while adhering to company policies and procedures.
- Unload catered items from delivery vehicle upon arrival at event locations utilizing dollies and hand trucks when necessary.
- Provide excellent customer service throughout the entire delivery process.
Bartender
Kiva Dunes Golf And Beach Resort
Gulf Shores, AL
03.2021 - 09.2023
- Manage high volume of shift customers and simultaneously assist restaurant servers with diverse needs.
- Manage bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Work Beverage Cart, Grill, and Beach Club Bar.
Bartender Shift Manager
Central Mesa
Tuscaloosa, AL
05.2019 - 03.2021
- Balance daily registers and generate sales reports for management.
- Upsell customers from shelf to premium brands to help boost sales.
- Motivate team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
Education
Public Relations
The University of Alabama
Tuscaloosa, ALMass Communications
Barton College
Wilson, NCSkills
- Top Seller
- Problem-Solving
- Relationship Building
- Adaptability and Flexibility
- Hospitality and Guest Service
- Teamwork and Professionalism
- Identification and Compliance
- Multitasking and Prioritization
Certification
- ServSafe
- eTips on Premise 3.1
- BarSmarts
References
- Zipporah Lewis, Kiva Beach Club Manager (251)424-7937
- Jordan Williams, Central Mesa Assistant Manager (205)447-2941
- Joan New (504)416-5173
Timeline
Lead Server
Joe's Italian
01.2024 - Current
Caterer
Taco Mama
09.2023 - Current
Bartender
Kiva Dunes Golf And Beach Resort
03.2021 - 09.2023
Bartender Shift Manager
Central Mesa
05.2019 - 03.2021
Public Relations
The University of Alabama
Mass Communications
Barton College
- ServSafe
- eTips on Premise 3.1
- BarSmarts
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