Customer service professional with expertise in maintaining organization in fast-paced settings. Proven track record in training new staff and enforcing safety compliance. Extensive knowledge of food safety protocols and effective communication techniques.
Overview
4
4
years of professional experience
Work History
Grocery Team Member
Walmart
Forest Lake, Minnesota
07.2025 - Current
Assisted customers in locating grocery items throughout the store.
Maintained cleanliness and organization of aisles and product displays.
Stocked shelves with fresh products, ensuring proper rotation and labeling.
Trained new employees on store procedures and customer service standards.
Checked expiration dates on food items regularly to ensure quality standards were met.
Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
Barista
Caribou Coffee
White Bear Lake, Minnesota
07.2023 - Current
Prepared and served high-quality coffee beverages to customers.
Maintained cleanliness and organization of workstations and equipment.
Assisted customers with menu selections and provided product recommendations.
Operated cash register and handled customer transactions efficiently.
Collaborated with team members to ensure smooth store operations.
Engaged with customers to create a welcoming atmosphere.
Followed safety and sanitation guidelines for food preparation and service.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained calm demeanor during high-volume periods and special events.
Order Taker
Mouth Trap Cheese Curds
Roseville, Minnesota
08.2023 - 08.2024
Processed customer orders accurately and efficiently throughout busy service periods.
Communicated with customers to clarify order preferences and dietary restrictions.
Collaborated with kitchen staff to ensure timely preparation of cheese curd orders.
Handled cash transactions and operated the point-of-sale system effectively.
Provided friendly customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of the order-taking area during shifts.
Trained new staff on order protocols and customer interaction standards diligently.
Gymnastics Coach
Flips Gymnastics
White Bear Lake, Minnesota
06.2022 - 06.2023
Conducted regular assessments to evaluate athletes' progress and adjust training plans.
Organized and led practice sessions, ensuring proper technique and safety measures.
Fostered a positive team environment, encouraging camaraderie among gymnasts.
Communicated effectively with parents regarding athlete performance and development.
Maintained equipment and facility standards for a safe training environment.
Adapted coaching methods based on individual needs of each athlete.
Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
Created a safe and supportive environment for athletes to practice their skills.