Amelia Bernal
Behavior Initiatives
Hialeah,FL
1
Language
7
years of professional experience
As a detail oriented individual with comprehensive experience working one on one with consumers, I am seeking this position to utilize my strong organizational skills, quick intellect, personable character, and team player mindset.
Work History
Bookkeeper
2 Years 7 Months- Implemented streamlined invoicing procedures, enhancing efficiency in billing operations.
- Oversaw payroll processing for employees, ensuring compliance with tax regulations and timely payments.
- Reconciled bank statements monthly, identifying discrepancies and improving accuracy of financial records.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
Fine Dining Hostess
9 Months- Greeted and seated guests, ensuring a warm and welcoming atmosphere.
- Managed reservations using OpenTable, optimizing table assignments for efficiency.
- Coordinated communication between front-of-house and kitchen staff to enhance service flow.
- Trained new hostesses on organizational procedures and guest interaction protocols.
- Coordinated special events, collaborating with kitchen staff to meet unique customer needs.
- Implemented reservation systems, improving efficiency in managing guest flow during peak hours.
- Resolved customer complaints promptly, enhancing satisfaction and fostering repeat business.
- Spoke clearly and persuasively in positive or negative situations and responded well to questions.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Art Instructor
2 Years- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Prepared and gathered materials for detailed lesson plans
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Adapted to various performance styles to suit diverse audiences.
Manager
7 Months- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Answered phone calls and answered questions from potential customers.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
RBT
1 Year 5 Months- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Food Prepper
10 Months- Implemented streamlined invoicing procedures, enhancing efficiency in billing operations.
- Oversaw payroll processing for employees, ensuring compliance with tax regulations and timely payments.
- Reconciled bank statements monthly, identifying discrepancies and improving accuracy of financial records.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
Registered Behavior Technician
4 Months- Implemented individualized behavior intervention plans under supervision of licensed professionals.
- Collected and analyzed behavioral data to track client progress and inform treatment strategies.
- Assisted in developing communication skills through structured play and social interactions.
- Maintained a safe and supportive environment for clients during therapy sessions.
- Collaborated with multidisciplinary teams to ensure consistency in care delivery across settings.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Education
Associate Of Applied Arts
High School Diploma
Skills
Managing Reception
Team Leadership
Process Optimization
Customer Service
Report Analysis
Staff Management
Schedule Preparation
Intervention Management
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Behavior Initiatives
04.2026 - CurrentRead More
Fine Dining Hostess
Harbour Club
10.2024 - 07.2025Read More
Bookkeeper
Brandnet
01.2023 - 08.2025Read More
Manager
Painting With A Twist
06.2022 - 01.2023Read More
Art Instructor
Painting With A Twist
07.2021 - 07.2023Read More
RBT
PBS
12.2020 - 05.2022Read More
Food Prepper
Bolay
03.2019 - 01.2020Read More
Mater Lakes Academy
High School Diploma
Read More
Broward College
Associate Of Applied Arts
Read More