Empathetic and patient professional with extensive experience in hospitality. Skilled in training junior staff and enhancing service quality. Committed to fostering teamwork and delivering exceptional customer experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Mixologist
Birch Point Distillery
Westby, WI
02.2026 - Current
Crafted unique cocktails using premium spirits, enhancing customer experience and brand loyalty.
Trained and mentored junior staff on cocktail preparation techniques and customer service excellence.
Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
Barista
Daily Brew Co
Westby, WI
10.2024 - Current
Prepared high-quality espresso beverages, ensuring consistency and adherence to company standards.
Operated espresso machines and grinders, maintaining equipment for optimal performance.
Assisted in daily inventory management, tracking supplies to prevent shortages.
Trained new baristas on beverage preparation techniques and customer service protocols.
Supervised daily operations to ensure efficient workflow and high-quality customer service.
Trained and mentored new baristas on beverage preparation and customer engagement techniques.
Caregiver
LKI Choice
La Crosse, WI
10.2025 - 03.2026
Provided compassionate care and support to clients, enhancing their quality of life.
Assisted with daily living activities, ensuring client comfort and safety.
Monitored client health and reported changes to healthcare
Implemented effective communication strategies to address client needs and concerns efficiently.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Waitress
Stockyard Bar and Grill
Coon Valley, WI
07.2021 - 02.2025
Delivered exceptional customer service in high-pressure dining environment.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
Accurately processed orders using point-of-sale system, ensuring efficient transactions.