Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amelia Broetzmann

Chattanooga,TN

Summary

Detail-oriented individual successful at managing multiple tasks at once and maintaining customer service skills. Focused and knowledgeable about food service, organization, professionalism, and critical thinking.

Overview

2
2
years of professional experience

Work History

Crew Member/Assistant Manager

Baskin Robbins Franchise
11.2021 - 08.2023

As a crew member, I:

  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.

As an assistant manager, I also:

  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Recruited, interviewed and hired employees as needed.

Education

No Degree - Marketing

The University of Tennessee - Knoxville
Knoxville, TN
05.2027

High School Diploma -

Ooltewah High School
Ooltewah, TN
05.2023

Skills

  • Customer Engagement
  • Multitasking Abilities
  • Cash Handling
  • Crew Leadership
  • Food Preparation
  • Inventory Restocking
  • Store Opening and Closing
  • Menu Memorization

Languages

Spanish
Elementary

Timeline

Crew Member/Assistant Manager

Baskin Robbins Franchise
11.2021 - 08.2023

No Degree - Marketing

The University of Tennessee - Knoxville

High School Diploma -

Ooltewah High School
Amelia Broetzmann