Amelia Campos
Houston,TX
Summary
Experienced logistics professional with strong organizational and time-management skills. Proven ability to efficiently manage delivery schedules and ensure timely shipments. Known for reliable teamwork and adaptability to changing demands. Skilled in problem-solving, route planning, and customer service.
Overview
27
27
years of professional experience
Work History
NON-VESSEL Operating Common Carrier
Pentagon Freight Services
05.2019 - Current
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Developed strong relationships with clients, providing excellent customer service and support.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Agent Representative
Vanguard Logistics Services
07.2008 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Warehouse Worker
Pomeroy Collections
01.2001 - 01.2007
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Optimized storage space, rearranging items to better utilize available square footage.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Clothing Sales Associate
Rainbow Clothing Store
01.1998 - 01.2000
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Cleaned, closed, and secured store at end of shift.
- Processed incoming stock and documented product information to manage inventory levels.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Assisted in managing inventory by conducting regular stock checks, replenishing items as needed, and processing incoming shipments.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Education
High School Diploma -
REAGAN HIGH SCHOOL
Houston, TX06-1995
Professional Work History
- Vanguard Logistics, 11811 North Freeway Suite 325, Houston, TX, 77060, (281) 590-1010, 07/01/08, present
- Rainbow, 242 Northwest Mall, Houston, TX, 77092, 01/01/98, 12/31/00
- Pomeroy Collections, 4820 Black Rd #101, Houston, TX, 77041, 01/01/01, 12/31/07
Timeline
NON-VESSEL Operating Common Carrier
Pentagon Freight Services
05.2019 - Current
Agent Representative
Vanguard Logistics Services
07.2008 - 05.2019
Warehouse Worker
Pomeroy Collections
01.2001 - 01.2007
Clothing Sales Associate
Rainbow Clothing Store
01.1998 - 01.2000
High School Diploma -
REAGAN HIGH SCHOOL
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