Amelia Cunningham
Westfield,NJ
Summary
Dynamic professional with a solid background in customer service and effective communication. Expertise in cash handling and problem resolution fosters positive relationships and strengthens customer loyalty. Committed to providing a welcoming experience while maintaining efficient task management.
Overview
6
6
years of professional experience
Work History
Clerical Associate (Part-Time)
P.C Richard & Son
Watchung, New Jersey
09.2025 - Current
- Assist customers with product inquiries and service requests.
- Process sales transactions accurately and efficiently.
- Maintain inventory records and updated stock levels.
- Coordinate shipping and receiving of merchandise shipments.
- Handle customer complaints professionally and resolve issues promptly.
- Scan documents into digital format for storage purposes.
- Perform receptionist duties such as greeting visitors and answering calls.
- Creates labels for outgoing packages using a label maker.
- Answer and direct phone calls to appropriate staff members.
Cashier (Part-Time)
Stop and Shop Supermarket
Watchung, NJ
07.2024 - 08.2024
- Processed sales transactions to minimize customer wait times.
- Delivered exceptional customer service, promoting loyalty programs to boost sales potential.
- Cultivated productive relationships with employees to enhance team dynamics.
- Accepted cash,credit card payments, issued receipts, and provided change accurately.
- Resolved customer complaints professionally, adhering to company policies and procedures.
- Welcomed customers and assisted in locating store items efficiently.
- Maintained organized, clean, and well-stocked checkout areas for an inviting store atmosphere.
- Operated cash register and POS system to facilitate payment processing.
Assistant (Part-Time)
Westfield Community Center
Westfield, NJ
07.2020 - 08.2020
- Managed front desk operations to create welcoming atmosphere for visitors and clients.
- Greeted visitors, clients and guests in a professional manner.
- Welcomed guests and vendors to facilitate navigation within space.
- Handled incoming calls and inquiries via email and fax to provide timely support for customers and vendors.
- Maintained positive working relationships with fellow staff and management.
- Organized and maintained filing systems for documents and records.
- Maintained office equipment to ensure operational readiness and cleanliness while managing supply inventory.
Education
Bachelor of Arts - Psychology
Kean University
Union, NJ06-2029
High School Diploma -
Westfield Senior High School
Westfield, NJ06-2024
Skills
- Transaction processing
- Data entry
- Record keeping
- Financial record keeping
- Document management
- Computer skills
- Front desk support
- Basic math
- Problem solving
- Effective communication
- Communication skills
- Customer service
- Problem-solving
Experiences
- Volunteered at the Red Cross Food Bank In Texas.
- Community Service
- Volunteered at two Food Banks while here in New Jersey.
- Re-learning ASL (American Sign Language)
- Learning Spanish
Timeline
Clerical Associate (Part-Time)
P.C Richard & Son
09.2025 - Current
Cashier (Part-Time)
Stop and Shop Supermarket
07.2024 - 08.2024
Assistant (Part-Time)
Westfield Community Center
07.2020 - 08.2020
Bachelor of Arts - Psychology
Kean University
High School Diploma -
Westfield Senior High School