Amelia Dawn Stephens
Muscle Shoals,Al
Summary
A challenging and responsible role with opportunities for personal and professional growth.
professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Overview
15
15
years of professional experience
Work History
Credit manager/Asst. Manager
Bestway Rent to Own
Athens, AL
12.2010 - 01.2017
- Greeting customers as they enter the store
- Support all efforts to improve revenue and growth
- Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance customers experience during all customer interactions
- Responsible for all collections on a daily bases
- Sometimes also work the sales program if needed
- Make field visits if necessary
- Open and close store in absence of store manager
Manager
Check-into-Cash
Huntsville, AL
01.2005 - 08.2005
- Trained and Supervised one other employee and made her work schedule
- Responsible for the office
- Ordered supplies and what we needed to kept company within guidelines
- Made sure collections were done within dated guidelines
- Corresponded with District Manager daily
- Did weekly and end of the month reports
Assistant Manager
Check-into-Cash
Athens, AL
05.2004 - 01.2005
- Responsible for all duties of a manager in their absence
- Field calls
- Customer service
- Courtesy calls
- Making deposits and withdrawals
- Making collection calls
- Marketing
- Did reports every day
Manager
PCA International / WalMart Portrait Studio
Athens, AL
09.2001 - 05.2004
- Trained and supervised several employees
- Customer Service
- Sales
- Scheduled appointments
- Took pictures
- Dealt with complaints
- Cut film
- Did daily and weekly reports
- Did monthly inventory reports
- Called in numbers daily to district manager
Education
High School -
Brooks High School
Killen, Al01.1990
Skills
- Customer relationship management
- Time management
- Attention to detail
- Strategic planning
- Customer engagement
- Research and due diligence
- Cash handling expertise
- Self motivation
Timeline
Credit manager/Asst. Manager
Bestway Rent to Own
12.2010 - 01.2017
Manager
Check-into-Cash
01.2005 - 08.2005
Assistant Manager
Check-into-Cash
05.2004 - 01.2005
Manager
PCA International / WalMart Portrait Studio
09.2001 - 05.2004
High School -
Brooks High School