Dynamic and results-driven sales professional with a degree from Marquette University and over 10 years of experience in customer service. Adept at building strong client relationships and delivering tailored solutions, with a proven track record in business-to-business sales and account management. Highly skilled in communication, strategic problem-solving, and market analysis. Background in biology with expertise in genetics and microbiology, providing a unique perspective in healthcare-related industries. Passionate about driving growth and exceeding goals while maintaining a high level of professionalism and client satisfaction.
Led medical sales efforts, driving growth and expanding market presence within my territory. Collaborated with companies to provide tailored solutions in risk prevention and mitigation, streamlining occupational medicine processes to expedite hiring, and reduce indemnity costs. Managed a diverse portfolio of accounts and partnered with clinical teams and leadership to deliver exceptional service. Consistently exceeded sales goals through strategic outreach, field engagement, and exceptional account management.
Specialized in providing tailored IT Solutions to midsize companies. Developed and maintained relationships with key accounts to ensure customer satisfaction. Managed a portfolio of accounts by providing timely support and guidance. Performed regular analysis of sales performance metrics to optimize future strategies and tactics. Negotiated contracts with vendors to secure competitive pricing on hardware, software, and other IT equipment.
Working under Dr. James Maki of the Microbiology Department in an independent laboratory research project. Gained laboratory experience in experimental design and analysis of antimicrobial resistance with guidance and supervision. Skilled in analyzing and recording data. Strong lab equipment knowledge. Culture media preparation, sample inoculation, identification of microorganisms, antimicrobial sensitivity & interpretation of the results.
Provided exceptional customer service at a renowned 120-year-old fine dining establishment, excelling in both waitressing and bartending roles. Skilled in handling on-site and off-site events, including weddings, festivals, and community benefits, ensuring seamless operations and guest satisfaction. Coordinated and set up special events and private parties, professionally accommodating gatherings of 400+ guests with efficiency and attention to detail.