Reliable and adaptable professional with expertise in customer support and event management. Proven ability to enhance operational efficiency and guest satisfaction through effective teamwork and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Golf Cart Staff Member
Bridgewater Golf Course
Auburn, Indiana
2025.08 - Current
Cleaned and charged electric vehicles between rentals to ensure operational readiness.
Organized and maintained clean cart area, enhancing guest experience through effective staff collaboration.
Resolved guest inquiries promptly to elevate satisfaction levels.
Performed regular inspections on golf carts for damage and malfunctions.
Assisted in maintaining golf carts, ensuring cleanliness and mechanical reliability pre-rental.
Trained new staff on proper golf cart maintenance procedures.
Oversaw driving range operations, ensuring cleanliness and accessibility by collecting, washing range balls, and organizing the area.
Ensured essential supplies were stocked to support efficient rental operations. within rental area to support daily operations.
Directed guests to starting tees and provided course information, improving their overall satisfaction and experience.
Event Staff Member
Auburn Cord Duesenberg Automobile Museum
Auburn, Indiana
2024.02 - Current
Set up and dismantled exhibits for events and shows, ensuring timely readiness for guest engagement.
Arranged seating layouts for events to optimize guest visibility and comfort prior to event start.
Maintained cleanliness and organization of event spaces, enhancing guest experience before and after functions.
Assisted catering team with setup and cleanup of food and beverages, contributing to seamless event execution.
Delivered exceptional customer service to museum visitors during events.
Collaborated with team members to implement event schedules effectively.
Provided immediate responses to guest inquiries, offering information and resolving issues.
Facilitated smooth guest flow within venues by directing attendees to designated areas.