Amelia Jones
Hoover,AL
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Taco Mama
09.2021 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted customers and answered inquiries regarding menu items and specials.
Lifeguard
Birchtree Swim And Racquet Club
05.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Inspected and tested pool equipment functionality to minimize hazards.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Special Needs Intern
Shades Mountain Baptist Church
05.2023 - 07.2023
- Assist Special Needs ministry team with lesson preparation for each Sunday (printing, copying, purchasing supplies, etc.)
- Assist team with room set up for Sunday each week.
- Prepare and plan Children's Worship with supervision of SN minister, lead music story for CW each Sunday
- Help with any special event of the summer (VBS, PNO, Support Groups, etc.)
- Assist with room clean up/ reorganization of the Hand in Hand Hall.
- Assist with other projects as needed.
Special Needs Swim Instructor
Freedom Ministries
05.2023 - 07.2023
- Taught daily swim instruction to students varying in ages, skill levels, and disabilities.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Used teaching aids such as kickboards and diving rings to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used calming skills for students that entre "fight or flight" mode.
- Accommodated teaching methods according to each students' needs.
Restaurant Team Member
Chick-fil-A
12.2019 - 09.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed customer payments and balanced cash drawers.
- Monitored food quality and freshness throughout day.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Education
High School Diploma -
Hoover High School
Hoover, AL05.2023
Bachelor of Arts - Early Childhood Special Education
Auburn University
Auburn, AL05.2027
Skills
- Customer Interaction
- Behavior Management
- Special Needs Care
- Planning and Leading Activities
Clubs Committees
- Student Leadership University, 2019
- Peer Helping, 2022, 2023
- Shades Mountain Church Youth Group, 2017, present
- United Worship Leader, 2023
- Worship Leader at Evangel Presbyterian Church, 2022
- Senior Honor Choir at Hoover High School, 2022, 2023
- Showchoir at Hoover High School, 2022, 2023
- Best Buddies Program, 2019, 2020
Volunteer Experience
- Shades Mountain Baptist Church, Special Needs Ministry Volunteer, 2014, present
- Shades Mountain Baptist Church, VBS leader, 2018, present
- Christian Service Mission, 2017, present
- Special Olympics, 2018
- Miracle League, 2019
Timeline
Special Needs Intern
Shades Mountain Baptist Church
05.2023 - 07.2023
Special Needs Swim Instructor
Freedom Ministries
05.2023 - 07.2023
Lifeguard
Birchtree Swim And Racquet Club
05.2022 - 09.2023
Restaurant Team Member
Taco Mama
09.2021 - Current
Restaurant Team Member
Chick-fil-A
12.2019 - 09.2021
High School Diploma -
Hoover High School
Bachelor of Arts - Early Childhood Special Education
Auburn University