Amelia Kincaid
Ann Arbor,MI
Summary
Knowledgeable food service employee with a background in hospitality and customer service. Worked to ensure guest satisfaction and building relationships with guests. Skilled in multitasking and managing multiple responsibilities, e.g. phone skills, seating tables, managing waitlists, making drinks, getting takeout orders managed. Solid foundation in outdoor education and youth development, maintaining fun activities while making sure that students are staying safe. Developed skills in leadership, conflict resolution, planning with a large focus on teamwork and being flexible.
Overview
3
3
years of professional experience
Work History
Hostess/Expo/Server
Delectable Egg
06.2021 - 08.2024
- Over the course of three years I worked initially as a host, working to greet guests quickly and manage the seating of the restaurant along with maintaining a waitlist and quick turnovers to get guests sat as quickly as possible
- I worked as an expo to manage food coming out of the kitchen, garnish and quality check every food item, and then ensure it made it to the table quickly, correctly, and along with the rest of the table's food
- I worked as a server as well, putting the guests' experience first, greeting guests within a minute of seating, ensuring high quality food and drink and giving knowledgeable recommendations, all within a mannerly time frame
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- I had to memorize menu items and ingredients, and memorized bar and espresso/coffee drinks and recreate them to high quality each time!
Counselor
Summer at Stanley
06.2021 - 08.2024
- At Summer at Stanley, I worked as a Counselor and a teacher for students aged 4-13
- I managed classrooms and ran activities, while also assisting with administrative work and being able to manage the behind the scenes processes that go along with running a summer camp
- I supervised classes and also swimming lessons with students, and even field trips to amusement parks as well
- I was responsible for groups of students around 20-30, ensuring safety while also encouraging fun and engaging activities
Education
Bachelor of Science - Neuroscience
University of Michigan
Ann Arbor, MI05.2028
High School Diploma -
Denver South High School
Denver, CO05.2024
Skills
- Customer service
- Quick Learner
- Teamwork
- Food service
- Communication skills
- Positive and Optimistic
- Hospitality
- Leadership Experience
- Barista Experience
Timeline
Hostess/Expo/Server
Delectable Egg
06.2021 - 08.2024
Counselor
Summer at Stanley
06.2021 - 08.2024
High School Diploma -
Denver South High School
Bachelor of Science - Neuroscience
University of Michigan
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