Amelia Kopek
Fayetteville
Summary
Adaptable and client-focused professional with a strong background in customer service, safety compliance, and task management under pressure. Skilled in building trust, ensuring comfort, and addressing client needs with empathy and professionalism. Brings proven abilities in communication, behavioral observation, and problem-solving, with a dedication to maintaining quality standards in both fast-paced and sensitive environments.
Overview
1
1
year of professional experience
Work History
Intern Psychotherapist
Jane Mulvey
07.2025 - Current
- Assist with client intake, session prep, and administrative tasks while maintaining confidentiality.
- Observe therapy sessions to learn counseling techniques and client engagement strategies.
- Support clients with empathetic communication and active listening in a safe, professional environment.
Lice Technician
Naughty Nits
05.2024 - Current
- Documented all operations and managed communication with team members.
- Increased production rates by troubleshooting and resolving technical issues in a time-sensitive manner.
- Provided discreet, compassionate, and thorough head lice treatment for clients of all ages, ensuring comfort and privacy throughout the process.
- Educated clients on prevention methods, aftercare, and proper hygiene practices to minimize recurrence.
- Maintained strict sanitation protocols and used specialized tools and products to guarantee effective treatment.
- Managed appointments efficiently, delivering services within scheduled timeframes while upholding quality standards.
Education
Bachelor of Arts - Psychology
Elmira College
Elmira, NY09-2025
Skills
- Operational Documentation – Accurately recorded procedures and maintained organized records to ensure clarity and accountability
- Team Collaboration – Communicated effectively with colleagues to coordinate tasks and achieve shared goals
- Safety & Compliance – Applied company policies and industry regulations to maintain a safe, compliant work environment
- Client Engagement – Built rapport with clients, ensuring comfort and confidence in service delivery
- Quality & Precision – Consistently delivered high-quality outcomes with strong attention to detail
- Deadline Management – Met tight time constraints while sustaining performance under high-pressure conditions
- Problem-Solving Under Pressure – Adapted quickly to challenges to ensure successful task completion
Timeline
Intern Psychotherapist
Jane Mulvey
07.2025 - Current
Lice Technician
Naughty Nits
05.2024 - Current
Bachelor of Arts - Psychology
Elmira College
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