Office Manager
JRH Contracting, Inc.
Vernal, UT
1/1/00 - 3/1/20
- Increased office organization by developing filing system and customer database protocols.
- Greeted visitors promptly and directed to correct locations.
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Oversaw office inventory and timely reordering of supplies.
- Streamlined operational efficiencies by providing timely computer diagnosis and repair.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Performed billing, collection and reporting functions.
- Updated employee paperwork and records.
- Entered invoice data into Quickbooks and updated details, including customer contacts to keep information current.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for employees working out of town.
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
- Generated financial reports for management review.