Amelia Malone
East Northport,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Bartender
Swallow Kitchen And Cocktails
08.2023 - Current
- Served high customer volumes during dinner shifts, lunch shifts, and parties.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Huntington Village Tavern
07.2015 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation over the last eight years during both high and low customer volume nights.
- Served high customer volumes during weekend nights, holiday weekends, and intense volume shifts such as Thanksgiving Eve and Saint Patrick's Day.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender/Server
The Paramount
10.2013 - 02.2016
- Served food and beers promptly with focused attention to customer needs at a solo bar station at a high volume concert hall.
- Handled cash sales with efficiency and zero errors.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Cross-trained in other positions such as cocktail waitress during special events and parties held in the music hall.
- Assisted with stocking and maintaining inventory during day shifts to help the preparedness of the venue for the next concert.
Front End Supervisor
Kmart
01.2011 - 01.2014
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
Associate of Science - Math And Science
LaGuardia Community College of The City University of New York
Long Island City, NY02.2022
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Engaging personality
- Team player attitude
Timeline
Bartender
Swallow Kitchen And Cocktails
08.2023 - Current
Bartender
Huntington Village Tavern
07.2015 - Current
Bartender/Server
The Paramount
10.2013 - 02.2016
Front End Supervisor
Kmart
01.2011 - 01.2014
Associate of Science - Math And Science
LaGuardia Community College of The City University of New York
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