Amelia May
Columbus,Oh
Summary
I am a highly motivated individual with impeccable interpersonal skills and aspiration to provide extraordinary care to Mount Carmel patients.
Overview
11
11
years of professional experience
Work History
Disability Claims Examiner
Sedgwick
Columbus, OH
01.2022 - Current
- Managed short-term disability claims.
- Provided Customer Service telephonically.
- Reading medical and making claims decisions on disability.
- Understanding plan provisions for account specifics.
- Utilized multiple systems.
Server/Bartender/Manager
Marshall’s Restaurant
Columbus, OH
03.2021 - 08.2022
- Served food to guests.
- Cultivated a hospitable work environment.
- Provided education on over 50 beers on tap rotating monthly.
- Trained and mentored new hires.
- Resolved customer complaints.
Food Delivery Driver
Doordash
Columbus, OH
07.2020 - 11.2021
- Deliver food/merchandise to customers.
- Communicate with customers/merchants via phone/text/in person.
Server/Cashier
Greek Express
09.2017 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Mentored and trained new hires.
- Manged carry-out orders.
- Managed drive through.
- Manged customer complaints.
Postmates Driver
Postmates
05.2020 - 08.2020
- Deliver food/merchandise to customers.
- Communicate with customers/merchants via phone/text/in person.
Audio Engineer Intern
Muzo Studios
01.2019 - 01.2020
- Recorded clients (podcasts, music artist, local advertisements).
- Booked and scheduled artists.
- Greeted guests.
- Mixed and mastered client’s recordings.
- Conducted interviews for local artists.
Hostess, Business Owner
Roosters
Columbus, OH
04.2015 - 09.2017
- Greeted Customers.
- Organized seating for dining room.
- Managed front desk carry-out orders.
- Assisted servers in food service to customers.
- Cleared and cleaned tables between customers.
- Mentored and trained new hires.
- Obtained/delivered supplies to/from other locations.
Education
Certification of Audio Engineering - Audio Engineering
Recording Workshop
Chillicothe, OH05.2019
Some College - General Studies
Columbus State Community College
Columbus2019
High School Diploma - undefined
Whetstone High School
2018
Skills
- Strong interpersonal skills
- Strong communication skills
- Microsoft Office, Prezi, Protools, Logic, PowerPoint, Excel, Outlook, TEAMS, Webex, Skype, Juris/TAMS (claims management systems)
- Customer service experience
- Adaptability
- Optimism
- Problem solving
Timeline
Disability Claims Examiner
Sedgwick
01.2022 - Current
Server/Bartender/Manager
Marshall’s Restaurant
03.2021 - 08.2022
Food Delivery Driver
Doordash
07.2020 - 11.2021
Postmates Driver
Postmates
05.2020 - 08.2020
Audio Engineer Intern
Muzo Studios
01.2019 - 01.2020
Server/Cashier
Greek Express
09.2017 - 09.2020
Hostess, Business Owner
Roosters
04.2015 - 09.2017
Certification of Audio Engineering - Audio Engineering
Recording Workshop
Some College - General Studies
Columbus State Community College
High School Diploma - undefined
Whetstone High School