Amelia McDonald
Sterling Heights,MI
Summary
Accomplished Driver Analyst and SOS Branch Manager at Michigan Department of State, adept in time management and customer service. Excelled in evaluating driver eligibility, enhancing office efficiency, and leading teams to exceed goals. Demonstrated exceptional patience and understanding, ensuring high-quality service and operational excellence.
Overview
37
37
years of professional experience
Work History
Driver Analyst and SOS Branch Manager
Michigan Department of State
01.1982 - 02.2019
Manage numerous Secretary of State branch office including issuing driver license and vehicle titles, managing employees, accounting and customer service,
Driver Assessment Analyst consist of reviewing driver records and medical records to determine drivers eligibility for licensing in the state of Michigan. The job included interviewing and road testing driver before a licensing determination was made.
Education
Bachelor of Science - Marketing
Michigan State University
East Lansing, MI06.1975
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
Timeline
Driver Analyst and SOS Branch Manager
Michigan Department of State
01.1982 - 02.2019
Bachelor of Science - Marketing
Michigan State University
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