Amelia Medina Mendoza
Portland,OR
Summary
Proven to excel in fast-paced environments, I leveraged my multitasking and customer service skills at Lowes Home Improvement to enhance guest satisfaction and streamline transactions. Adept at problem-solving and maintaining professionalism, I significantly contributed to team efficiency and customer loyalty through expert handling of inquiries and payments.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Lowes Home Improvment
Albany , OR
08.2023 - 03.2025
- As a customer service cashier my job was to welcome customers in as they came into the store and thank customers for visiting.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- help customer feel welcome and satisfied with their purchases.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Answered phone calls to assist customers with questions and orders.
- Processed credit card transactions accurately and efficiently.
- Provided excellent customer service by helping customers locate items they were looking for.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
South Albany High School
Albany, OR06-2023
Skills
- Refund handling
- Multitasking and organization
- Time management
- Guest services
- Customer service
- Positive and professional
- problem solver
Timeline
Customer Service Cashier
Lowes Home Improvment
08.2023 - 03.2025
High School Diploma -
South Albany High School