Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amelia Montes

othello,WA

Summary

Versatile and results-driven professional with a proven track record at Walmart, specializing in asset protection and inventory control. Excelled in reducing inventory loss and enhancing safety, demonstrating strong problem-solving and teamwork skills. Committed to improving efficiency and customer satisfaction in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Asset Protection Associate

Walmart
04.2023 - Current


  • Achieved significant reduction in loss of inventory.
  • Increased safety levels in the store through consistent hazard identification.
  • Reduced inventory shrinkage by implementing effective asset protection strategies and processes.

Receiving Associate

Walmart
03.2019 - 04.2023
  • .
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
  • Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
  • Recorded regular progress and issues with products.
  • Minimized errors in shipment documentation with thorough verification of packing slips, invoices, and purchase orders.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.

Electronics Sales Associate

Walmart
11.2017 - 03.2019
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked to see if requested items were available from store's inventory.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Processed transactions efficiently at the point of sale, ensuring accuracy in handling cash and credit payments along with issuing receipts or refunds when necessary.

Education

High School Diploma -

Othello High School
Othello, WA
06.2015

Skills

  • Team Training
  • Inventory control
  • Integrity and trustworthiness
  • Loss prevention
  • Customer service
  • Audit conduction
  • Package inspection
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Adaptability and flexibility
  • Safety protocols

Languages

Spanish
Native or Bilingual

Timeline

Asset Protection Associate

Walmart
04.2023 - Current

Receiving Associate

Walmart
03.2019 - 04.2023

Electronics Sales Associate

Walmart
11.2017 - 03.2019

High School Diploma -

Othello High School

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Amelia Montes