Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amelia Perry

Grain Valley,MO

Summary

Resident focused Leasing Specialist II with CALP certification and experience supporting two multifamily communities. Strong background in customer service, leasing coordination, and resident support. Passionate about delivering smooth move-ins, clear communication, and positive resident experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Specialist II

Worcester Communities
Grain Valley, MO
07.2022 - Current
  • Manage full leasing cycle including lead follow-up, tours, applications, approvals, and move-ins
  • Verify income through Vero and review supporting documentation for accuracy
  • Prepare renewal offers, lease agreements, pricing updates, and notices
  • Assist residents with rent portal setup, payments, maintenance requests, and policy questions
  • Coordinate move-ins including Welcome Home letters, inspections, and portal onboarding
  • Implement resident engagement events (pool parties, chili nights, etc.)
  • Collaborate with maintenance team on work orders, inspections, and resident communication
  • Maintain Entrata CRM updates, availability reports, leasing notes, and correspondence
  • Cross-trained across two Worcester Communities sites and multiple office functions (leasing, resident services, admin)

Certified Nursing Assistant (CNA)

Ignite St. Mary's
Blue Springs, MO
01.2021 - 01.2022
  • Assisted residents with daily care needs in a fast-paced environment
  • Communicated with families, nurses, and multidisciplinary staff
  • Documented resident updates and followed care procedures and compliance standards
  • Demonstrated empathy, professionalism, and confidentiality

Shift Lead / Barista

Starbucks
Grain Valley, MO
01.2019 - 01.2021
  • Delivered high-quality customer service and resolved escalated concerns
  • Trained and supported baristas during high-volume shifts
  • Managed POS transactions, cash handling, and shift paperwork
  • Maintained inventory, store standards, and opening/closing procedures

Education

High School -

Grain Valley High School
Grain Valley, MO
01.2021

Skills

  • Leasing & Sales
  • Resident Relations & Customer Service
  • Income Verification (Vero)
  • Move-In / Move-Out Coordination
  • Entrata CRM / Resident Portal
  • Maintenance Coordination
  • Microsoft Office
  • Canva

Certification

  • CALP - Certified Apartment Leasing Professional, NAA
  • Certified Nursing Assistant, CNA

Timeline

Leasing Specialist II

Worcester Communities
07.2022 - Current

Certified Nursing Assistant (CNA)

Ignite St. Mary's
01.2021 - 01.2022

Shift Lead / Barista

Starbucks
01.2019 - 01.2021

High School -

Grain Valley High School
Amelia Perry